SaaS Project Manager

2 weeks ago


Singapore MindChamps Singapore Pte Limited Full time
Job Overview

Serving as a SaaS Project Executive, you will be working closely with the Deputy Director to manage and support projects within a SaaS environment. Your primary goal is to ensure successful delivery of software solutions by overseeing scope, timelines, resources, and client expectations while fostering strong client relationships.

Key Responsibilities

  • Develop and maintain detailed project plans, including scope, timelines, and resource allocation.
  • Manage project scope, deliverables, and client expectations.
  • Identify and mitigate project risks and issues.
  • Ensure projects are delivered on time and within budget.

Client Relationship Management:
Serve as the primary point of contact for clients during project implementation. Build and maintain strong client relationships. Communicate project status and updates to clients regularly.

SaaS Specific Knowledge:
Understand the SaaS product lifecycle and how projects fit within it. Stay up-to-date on industry trends and best practices. Manage software lifecycles, including onboarding, renewal, and deprecation.

Documentation and Reporting:
Maintain accurate and up-to-date project documentation. Prepare regular status reports and presentations. Document lessons learned from past projects.

Additional Responsibilities:
Conduct user training and workshops. Participate in proposal development and client presentations. Identify opportunities for improvement and innovation.

Requirements:
Diploma or Bachelor's degree in a related field (e.g., Business, Project Management, IT). 1-3+ years of experience in project management, preferably in a SaaS or technology environment. Proficient in English and Mandarin is a must, with excellent written and verbal communication skills.
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