Relationship Manager Associate, Client Services Expert
2 weeks ago
The Relationship Manager Associate is a key role within Citibank N.A., responsible for building and maintaining strong relationships with clients across various industries.
Key Responsibilities:- Builds relationships with client network and operational teams, serving as a primary point of contact for internal requests, problem escalation, and resolution.
- Ensures timely completion of Know Your Client (KYC) and other regulatory requirements in partnership with product partners and Relationship Managers.
- Assists clients in accessing Citi's global network, identifying local coverage, and product support worldwide.
- Collaborates with Relationship Managers and product partners to onboard new clients, complete KYC/initial credit set-ups, and facilitate credit requests and approvals from Citi's global network.
- Engages with product partners and Citi's global network to identify revenue opportunities and position suitable products with clients.
- Maintains accurate client legal and marketing hierarchies, ensuring compliance with relevant regulations.
- Partners with Credit Admin team to ensure up-to-date credit documentation, including FX, derivatives, loans, letters of credit, and other credit-related documents.
- Contributes to monitoring credit line usage and collaborating with Independent Risk during client Annual Reviews.
- Supports the implementation of cash transactions for Bankers and maintains attention to detail when assessing business decisions.
- Relevant experience: 2-5 years
- Bachelor's/University degree or equivalent experience
Candidates must possess excellent analytical skills, diplomacy, and communication abilities to excel in this role.
Estimated Salary:Ranging from $60,000 to $90,000 per annum, based on location and qualifications.
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