Client service

2 days ago


Singapore Nomura Holdings, Inc. Full time

JOB DESCRIPTION Job Title: Client Services Manager Corporate Title: Associate Department: International Wealth Management Location: Singapore Department overview: Nomura's International Wealth Management department offers unparalleled financial services and solutions to high-net-worth individuals and families globally. Our dedicated team of experts provides personalized advice and tailored strategies to help clients achieve their financial goals and preserve their wealth. With a comprehensive range of investment products and a commitment to exceptional client service, we are proud to be a trusted partner in navigating the complexities of the global financial landscape. Role overview: Responsible for providing support to the sales team. Role description: Provide fundamental support in all aspects of client service, client relationship building, and account maintenance to assist the business activities of Relationship Managers. Respond to client inquiries on account documentation, account activity, statement information, securities transfers, general private banking product and/or service information. Liaise with clients, business supports, and service providers to ensure timely transaction processing and service delivery of clients’ requirements. Assist in client on/off boarding pre-checks/processes and all account reviews. Ensure the operational processes are performed in compliance with the bank's policy and regulatory requirements. Receive, execute, and report orders for equities, foreign exchange, structured, and fixed-income products in a timely and accurate manner. Provide secretarial and administrative support. Handle logistics for business trips and meetings. Any other job duties which the supervisor may delegate from time to time. Skills, experience, qualifications, and knowledge required: Minimum Diploma preferably in Business / Finance. Minimum 3 years of relevant experience in private banking with an investment/global bank. Qualifications in CACS paper 1 & 2 will be advantageous. Meticulous and ability to multi-task. Organized team player with a good understanding of financial products and services. Excellent interpersonal and communication skills. Diversity Statement Nomura is committed to an employment policy of equal opportunities, and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation. DISCLAIMER: This Job Description is for reference only, and whilst this is intended to be an accurate reflection of the current job, it is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. The management reserves the right to revise the job and may, at his or her discretion, assign or reassign duties and responsibilities to this job at any time. Nomura is an Equal Opportunity Employer #J-18808-Ljbffr


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