Client Service Associate

7 days ago


Singapore GUIDEPOINT GLOBAL SINGAPORE PTE. LTD. Full time

About Guidepoint Global Singapore PTE. LTD.

As a leading research enablement platform, Guidepoint Global Singapore PTE. LTD. advances understanding and empowers clients' decision-making process. Our innovative technology, real-time data, and hard-to-source expertise help clients turn answers into action.

We inform leading organizations' research by delivering on-demand intelligence and research on request. With nearly 1.5 million experts in our network and over 1,300 employees worldwide, we make information more useful and powerful.

Job Overview

The Client Service team is the backbone of our success. We efficiently deliver services to clients worldwide, understanding each client's unique business questions and helping them gain critical insights.

As an Associate on the Client Service team, you will focus on making connections between clients and Advisors across various industries. Your role involves researching relevant industries for client project requests and recruiting elite subject matter experts to ensure the right connection is made.

You will master core skills like recruiting and connecting Advisors with clients and gain additional exposure to complex project and client relationship management as you grow your career.

Responsibilities

  • Review and analyze client research requests to identify relevant subject matter experts across geographies, industries, and topics
  • Recruit new Advisors to join the Guidepoint network by effectively communicating their expertise match for specific projects
  • Screen experts for suitability and create professional profiles for client consideration
  • Maintain strong relationships with other Guidepoint employees, offices, and Advisors

Requirements

  • Fluency in English
  • Ability to speak a second Asian language (optional)
  • Bachelor's degree and strong academic record
  • Outgoing personality and ability to communicate with people at all professional levels
  • Intellectual curiosity and desire to learn
  • Excellent written and verbal communication skills
  • Effective time management and organizational skills
  • Ability to work individually and as part of a team
  • Familiarity with a fast-paced entrepreneurial environment

What We Offer

  • Competitive compensation: SGD $40,000 - $60,000 per annum
  • Group medical insurance coverage and dental benefits
  • Gym benefits
  • Casual, multicultural work environment
  • Central office location


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