Current jobs related to Service Desk and L1 Deskside Support Specialist - Singapur - Indosuez Wealth Management
-
Singapur, Singapore Applied Materials Full timeJob SummaryAs the Asia Service Desk and Deskside Operations Manager at Applied Materials, you will be responsible for managing the service desk and deskside support operations in Asia, including centralized service desk centers and distributed on-site deskside operations. You will oversee the management of the service and cost structure and lifecycle of Asia...
-
Asia Service Desk and Deskside Operations Manager
2 months ago
Singapur, Singapore Applied Materials Full timeJob SummaryAs the Asia Service Desk and Deskside Operations Manager at Applied Materials, you will be responsible for managing the Asia service desk and deskside support, which includes centralized service desk centers and distributed on-site deskside operations in Asia countries. This role requires a strong leader who can manage the service and cost...
-
Asia Service Desk and Deskside Operations Manager
2 months ago
Singapur, Singapore Applied Materials Full timeJob SummaryWe are seeking a highly skilled and experienced Service Desk and Deskside Operations Manager to lead our Asia operations. The successful candidate will be responsible for managing the service desk and deskside support teams, ensuring seamless delivery of services to our customers.Key ResponsibilitiesManage the Asia service desk and deskside...
-
Singapur, Singapore Applied Materials Full timeJob SummaryWe are seeking a highly skilled Service Desk and Deskside Operations Manager to lead our Asia service desk and deskside support team. The successful candidate will be responsible for managing the service and cost structure and lifecycle of Asia service desk and deskside operations.Key ResponsibilitiesManage the Asia service desk and deskside...
-
Singapur, Singapore Applied Materials Full timeJob SummaryWe are seeking a highly skilled Service Desk and Deskside Operations Manager to lead our Asia service desk and deskside support team. The successful candidate will be responsible for managing the service and cost structure and lifecycle of Asia service desk and deskside operations.Key ResponsibilitiesManage the Asia service desk and deskside...
-
Asia Service Desk and Deskside Operations Manager
5 months ago
Singapur, Singapore Applied Materials Full timeKey Responsibilities Manages the Asia service desk and deskside support which includes centralized service desk center and distributed on-site deskside operations in Asia countries (China, Japan, Korea, South East Asia, and Taiwan). Responsible for managing the service and cost structure and lifecycle of Asia service desk and deskside operations. ...
-
Service Desk Support Specialist
2 months ago
Singapur, Singapore U3 Full timeJob SummaryU3 Infotech is seeking a highly skilled Service Desk Support Specialist to join our team. As a key member of our Shared Service Desk, you will provide technical support and troubleshooting services to our clients across a wide range of technologies.Key Responsibilities:Respond to technical incidents and requests for help via various channels,...
-
Service Desk Support Specialist
2 months ago
Singapur, Singapore U3 Full timeJob SummaryWe are seeking a skilled Service Desk Analyst to join our team at U3 Infotech. As a Service Desk Analyst, you will be responsible for providing exceptional technical support and customer service to our clients across a wide range of technologies.Key Responsibilities:• Respond to and resolve technical issues and requests for help via phone,...
-
Service Desk Support Specialist
2 months ago
Singapur, Singapore ST Engineering Full timeAbout ST EngineeringST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart...
-
Service Desk Support Specialist
1 month ago
Singapur, Singapore U3 Full timeJob SummaryAs a Service Desk Analyst at U3 Infotech, you will be responsible for providing exceptional technical support to our clients across various technologies. Your primary goal will be to troubleshoot and resolve technical issues efficiently, ensuring high-quality customer service and meeting KPI standards.Key Responsibilities:• Respond to technical...
-
Service Desk Analyst
6 months ago
Singapur, Singapore U3 Full timeJob Purpose Provide L1/L2 technical troubleshooting & customer service across a wide range of technologies as part of our Shared Service Desk. Support clients via various channels i.e phone, ticket portals, emails. Drive to closure for incidents & Service Requests tickets raised. Route issues to SMEs, vendors and act as point of contact to internal...
-
Service Desk Specialist
1 month ago
Singapur, Singapore U3 Full timeJob SummaryU3 is seeking a highly skilled Service Desk Engineer to join our team. As a Service Desk Engineer, you will be responsible for providing technical support to our customers, resolving issues, and ensuring that all incidents are prioritized and resolved within SLA standards.Key ResponsibilitiesPerform Level 1/2 diagnosis and resolution of incidents...
-
Service Desk and L1 Deskside support technician H/F
6 months ago
Singapur, Singapore Indosuez Wealth Management Full timeDescription du poste Job Purpose and Requirements Manage all incoming IT production issues and requests o Create tickets if not already created o Answer and resolve § how to questions, § Issues related to workplace services (desktop/laptop/VDI/printer,..) o 1st level of troubleshoot for any other incoming request and issue ...
-
Desktop Support Engineer L1
4 weeks ago
Singapur, Singapore Excis Compliance ltd Full timeJob Title: Desktop Support Engineer L1We're seeking a skilled and enthusiastic Desktop Support Engineer L1 to join our team in Singapore. As a key member of our IT support team, you'll be responsible for providing technical assistance to employees, ensuring their technical needs are met efficiently and effectively.Key Responsibilities:Provide first-level...
-
Service Desk Specialist
2 months ago
Singapur, Singapore U3 Full timeJob DescriptionAt U3, we are seeking a highly skilled Service Desk Engineer to join our team. As a key member of our IT support team, you will be responsible for providing exceptional customer service and technical support to our users.Key Responsibilities:Diagnose and resolve technical issues and requests in a timely and efficient manner.Log and track...
-
Application Support Specialist
2 months ago
Singapur, Singapore Flintex Consulting Pte Ltd Full timeJob Title: Application SupportWe are seeking a highly skilled and experienced Application Support professional to join our team at Flintex Consulting Pte Ltd. As an Application Support specialist, you will be responsible for providing technical support and assistance to our clients and internal teams.Key Responsibilities:Act as the first point of contact for...
-
Senior Desktop Support Specialist
4 weeks ago
Singapur, Singapore NCS Full timeJob Title: Deskside EngineerAt NCS, we are seeking a highly skilled and experienced Deskside Engineer to join our team. As a key member of our IT department, you will be responsible for providing top-notch desktop support to our customers.Key Responsibilities:Provide prompt and effective desktop support to customers, addressing a range of IT topics and...
-
IT Support Specialist
2 months ago
Singapur, Singapore MSEA Murex South-East Asia Full timeMurex is a global fintech leader in trading, risk management, and processing solutions for capital markets.Our team is comprised of 3,000 Murexians from over 60 different nationalities, operating from 19 offices worldwide.We're looking for a skilled IT Support Specialist to join our service desk team, providing support to Murex employees based in our local...
-
IT Support Specialist
2 months ago
Singapur, Singapore MSEA Murex South-East Asia Full timeMurex is a global fintech leader in trading, risk management, and processing solutions for capital markets.Our team is comprised of 3,000 Murexians from over 60 different nationalities, operating from 19 offices worldwide.We're seeking a skilled IT Support Specialist to join our service desk team, providing support to Murex employees based in our local...
-
IT Support Specialist
1 month ago
Singapur, Singapore MSEA Murex South-East Asia Full timeMurex is a global fintech leader in trading, risk management, and processing solutions for capital markets.Our team is comprised of 3,000 Murexians from over 60 nationalities, operating from 19 offices worldwide.We're seeking a skilled IT Support Specialist to join our service desk team, providing support to Murex employees based in our local office or...
Service Desk and L1 Deskside Support Specialist
2 months ago
Job Summary
We are seeking a skilled Service Desk and L1 Deskside Support Technician to join our team at Indosuez Wealth Management. As a key member of our IT support team, you will be responsible for providing timely and effective support to our employees.
Key Responsibilities
- Manage all incoming IT production issues and requests, creating tickets as necessary and resolving or assigning to relevant teams.
- Work closely with Senior Support groups to ensure seamless issue resolution.
- Collaborate with Major Incident Management Team to identify and resolve severe issues.
- Effectively manage team queues, prioritizing tickets for timely resolution.
- Install, diagnose, maintain, and upgrade organizational hardware and equipment to ensure optimal performance.
- Liaise with third-party support and vendors as needed.
- Manage IT equipment stock levels and inventory.
- Document fixes to capture knowledge and contribute to Knowledge Management.
- Communicate technical information to non-technical stakeholders.
Requirements
- Ability to interpret technical information and present it in simple terms.
- Strong communication and problem-solving skills.
- Experience with IT support and troubleshooting.
- Knowledge of IT hardware and software.
