![Indosuez Wealth Management](https://media.trabajo.org/img/noimg.jpg)
Service Desk and L1 Deskside support technician H/F
4 weeks ago
Description du poste
Job Purpose and Requirements
Manage all incoming IT production issues and requestso Create tickets if not already created
o Answer and resolve
§ how to questions,
§ Issues related to workplace services (desktop/laptop/VDI/printer,..)
o 1st level of troubleshoot for any other incoming request and issue
§ Resolve or assign ticket to the relevant 3rd level resolver groups.
Work in conjunction with the Senior Support groups; Involve Major Incident Management Team when suspecting a severe issue; Effectively & efficiently manage teams queues accordingly to ticket priorities and ensure timely resolutions; Install, diagnose, maintain and upgrade all organizational hardware and equipment ensuring optimal performance and user experience; When necessary, liaise with third-party support and PC equipment vendors; Manage stock level and inventory of IT equipment; Complete daily/weekly tasks as required; Fully document fixes to capture knowledge and contribute in Knowledge management; Ability to interpret technical information and present it in simple terms for a less technically aware audience.-
Singapur, Singapore Applied Materials Full timeKey Responsibilities Manages the Asia service desk and deskside support which includes centralized service desk center and distributed on-site deskside operations in Asia countries (China, Japan, Korea, South East Asia, and Taiwan). Responsible for managing the service and cost structure and lifecycle of Asia service desk and deskside operations. ...
-
Singapur, Singapore Indosuez Wealth Management Full timeDescription du poste Job Purpose and Requirements Manage all incoming IT production issues and requests o Create tickets if not already created o Answer and resolve § how to questions, § Issues related to workplace services (desktop/laptop/VDI/printer,..) o 1st level of troubleshoot for any other incoming request and issue § Resolve or...
-
Level 2 Deskside support technician H/F
2 months ago
Singapur, Singapore Indosuez Wealth Management Full timeDescription du poste Job Purpose and Requirements Manage all incoming IT production issues and requests - Create tickets if not already created - Answer and resolve: § how to questions, § Issues related to workplace services (desktop/laptop/VDI/printer,..) - 1st level of troubleshoot for any other incoming request and issue § ...
-
Level 2 Deskside support technician H/F
4 weeks ago
Singapur, Singapore Indosuez Wealth Management Full timeDescription du poste Job Purpose and Requirements Manage all incoming IT production issues and requests - Create tickets if not already created - Answer and resolve: § how to questions, § Issues related to workplace services (desktop/laptop/VDI/printer,..) - 1st level of troubleshoot for any other incoming request and issue § ...
-
Service Desk Analyst
1 month ago
Singapur, Singapore U3 Full timeJob Purpose Provide L1/L2 technical troubleshooting & customer service across a wide range of technologies as part of our Shared Service Desk. Support clients via various channels i.e phone, ticket portals, emails. Drive to closure for incidents & Service Requests tickets raised. Route issues to SMEs, vendors and act as point of contact to internal...
-
Service Desk Analyst
4 weeks ago
Singapur, Singapore U3 Full timeJob Purpose Provide L1/L2 technical troubleshooting & customer service across a wide range of technologies as part of our Shared Service Desk. Support clients via various channels i.e phone, ticket portals, emails. Drive to closure for incidents & Service Requests tickets raised. Route issues to SMEs, vendors and act as point of contact to internal...
-
L1 IT Support
2 weeks ago
Singapur, Singapore Amaris Consulting Full timeJob Responsibilities: Manage and handle all requests and incidents submitted online, by telephone, or on the IT Service Desk portal on a flexible schedule. Respond to user requests, log them in an ITSM software, analyze, document, and resolve problems ensuring users' satisfaction. Escalate unresolved tickets to Level 2 support. Maintain continuous...
-
IT Support Technician
3 weeks ago
Singapur, Singapore Hexacon Construction Pte Ltd Full timeJob Descriptionprovide adhoc technical support on daily basis ;see through the implementation of custom mobile app ;set up and maintenance of servers ;procurement and recording of company IT assets ;diagnose and troubleshoot technical issuesJob RequirementsProven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk...
-
L1 IT Support
1 month ago
Singapur, Singapore Amaris Consulting Full timeJob description Direct Responsibilities: Manage and process all requests and incidents submitted online or by telephone or on our IT Service Desk portal on a flexible schedule: Answer all user requests, log them in a ITSM software, and analyze, document and resolve problems to users' complete satisfaction; ...
-
L1 IT Support
4 weeks ago
Singapur, Singapore Amaris Consulting Full timeJob description Direct Responsibilities: Manage and process all requests and incidents submitted online or by telephone or on our IT Service Desk portal on a flexible schedule: Answer all user requests, log them in a ITSM software, and analyze, document and resolve problems to users' complete satisfaction; ...
-
VIE - Risk Analyst H/F
2 months ago
Singapur, Singapore Amundi Full timeDescription du poste Type de métier Types de métiers Crédit Agricole S.A. - Risques / Contrôles permanents Intitulé du poste VIE - Risk Analyst H/F Type de contrat VIE Durée (en mois) 24 Date prévue de prise de fonction 01/07/2024 Missions The Risk Trainee will have a transversal role in the day-to-day...
-
VIE - Risk Analyst H/F
4 weeks ago
Singapur, Singapore Amundi Full timeDescription du poste Type de métier Types de métiers Crédit Agricole S.A. - Risques / Contrôles permanents Intitulé du poste VIE - Risk Analyst H/F Type de contrat VIE Durée (en mois) 24 Date prévue de prise de fonction 01/07/2024 Missions The Risk Trainee will have a transversal role in the day-to-day...
-
VIE/ Contrat Local
2 months ago
Singapur, Singapore OEMServices Full timeHome » Careers » VIE/ Contrat Local -Field Technical Support Engineer F/H Date de début 01/05/2024 Ville Singapour Pays Singapore Description Working in the Technical Support department, you will provide the technical support required for the various regional contracts, manage the configuration of stocks in line with the various aircraft...
-
VIE/ Contrat Local
4 weeks ago
Singapur, Singapore OEMServices Full timeHome » Careers » VIE/ Contrat Local -Field Technical Support Engineer F/H Date de début 01/05/2024 Ville Singapour Pays Singapore Description Working in the Technical Support department, you will provide the technical support required for the various regional contracts, manage the configuration of stocks in line with the various aircraft...
-
Full Time Sales Advisor
1 month ago
Singapur, Singapore H&M Group Full timeCompany Description WE ARE MORE THAN JUST A CLOTHING BRAND; WE ARE ON A MISSION TO TRANSFORM THE FUTURE OF FASHION Are you looking for a company that pushes the boundaries and creates a community inclusive of everyone? A shared vision beyond only us? If you answered yes, why not join us? This could be your first step towards a new and exciting...
-
Full Time Sales Advisor
2 weeks ago
Singapur, Singapore H&M Group Full timeCompany Description WE ARE MORE THAN JUST A CLOTHING BRAND; WE ARE ON A MISSION TO TRANSFORM THE FUTURE OF FASHION Are you looking for a company that pushes the boundaries and creates a community inclusive of everyone? A shared vision beyond only us? If you answered yes, why not join us? This could be your first step towards a new and exciting career...
-
Full Time Sales Advisor
4 weeks ago
Singapur, Singapore H&M Group Full timeCompany Description WE ARE MORE THAN JUST A CLOTHING BRAND; WE ARE ON A MISSION TO TRANSFORM THE FUTURE OF FASHION Are you looking for a company that pushes the boundaries and creates a community inclusive of everyone? A shared vision beyond only us? If you answered yes, why not join us? This could be your first step towards a new and exciting...
-
Department Manager
2 weeks ago
Singapur, Singapore H&M Full timeJob DescriptionYour role as a Department Manager is to put the customer & colleagues at the center of everything you do. You need to ensure the highest possible level of customer service and ensure that the visual merchandising is executed according to our guidelines. You maximize the sales opportunities and the profitability of your store by leading with...
-
Application Production Support
1 month ago
Singapur, Singapore Amaris Consulting Full timeJob description Mission Description: As a team member of APS , your primary role will be to: · Provide L1/L2 Application support to Front Office users. · Adhere to Service Level objective target. · Ensure adherence to APS support roster in terms of mailbox, webportal and hotline. · Should take...
-
Application Production Support
4 weeks ago
Singapur, Singapore Amaris Consulting Full timeJob description Mission Description: As a team member of APS , your primary role will be to: · Provide L1/L2 Application support to Front Office users. · Adhere to Service Level objective target. · Ensure adherence to APS support roster in terms of mailbox, webportal and hotline. · Should take...