Customer Service Account Manager

2 weeks ago


Singapore beBeeCommunication Full time $2,500 - $4,500
Customer Service Representative Role

We are seeking a skilled and experienced Customer Service Professional to fulfill this challenging position.

Key Responsibilities:

  • Manage customer accounts, resolving any issues or concerns in a timely manner
  • Demonstrate exceptional communication skills, actively listening to customers and responding with empathy
  • Update customer inquiry records for training and verification purposes
  • Provide prompt follow-ups to customers via email, maintaining accurate records
  • Maintain a professional attitude towards customers at all times

Required Skills and Qualifications:

  • Polytechnic Diploma/BA degree in Business Administration, Accounting, or equivalent
  • Good knowledge of Microsoft applications (Excel, Word)
  • Experience working in a customer service-focused environment
  • Ability to multitask, prioritize, and manage time effectively

Benefits:

  • Staff health benefits
  • Opportunity to work with various brands from different industries
  • Flexible job arrangement with opportunities for growth

A Dynamic Work Environment:

  • A diverse and dynamic team with a positive work culture
  • Opportunities for training and development


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