Enterprise Account Manager

16 hours ago

Singapore UNITED PARCEL SERVICE Full time

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

This position generates new business by managing business relationships between UPS and designated Enterprise Accounts. He/She executes business plans by meeting and exceeding sales and revenue goals. This position leads service and sales activity across UPS's portfolio of products and services including Freight, Package, Forwarding, and Distribution. He/She drives global business growth through solution development, customer-facing communications, contract development, value creation, and negotiation. This position obtains knowledge about customers’ competitors to consult customers on UPS solutions that support their market competitiveness.

**Responsibilities**:

- Maintains contract compliance and renewal process to ensure elements of contracts are being followed and negotiated by both UPS and the customer.
- Maintains and monitors customer information and account performance data for Freight, Package, and Forwarding and Distribution to track sales performance against sales objectives.
- Utilizes business information and analysis reporting tools to assess account performance analysis.
- Monitors and tracks competitors to gain competitive intelligence to be used in engaging prospects and customers.
- Builds high level Customer Relationships
- Identifies key decision makers within customer organizations to expand business opportunities across the enterprise portfolio.
- Works with internal stakeholders to develop comprehensive account strategies for retention, penetration and acquisition of accounts.

**Requirements**:

- Minimum Bachelor’s Degree in Supply Chain Management, Logistics, Marketing, Business, or relevant discipline. Master’s Degree or MBA will be a plus
- Possess at least 7-10 years of experience in a field sales role.
- Familiar with ISO certification knowledge (especially ISO 13485:2003)
- Proven track record of increasing sales against plan objectives in previous assignments
- Business related travel will be required

**Employee Type**:
Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

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