Air Freight Operations Specialist
8 hours ago
Join Alliance 21 Pte. Ltd. as an Air Freight Operations Agent and take on a challenging role that requires strong organizational and communication skills. As a key member of our team, you will be responsible for coordinating air freight shipments, ensuring timely updates, and providing exceptional customer service.
Key Responsibilities:- Coordinate air freight shipments, including quotes, rates negotiation, cargo reservation, and shipment confirmation.
- Ensure all air freight shipments are performed according to SOP and provide timely updates to customers.
- Coordinate with co-loaders, support export/import/cross trade shipments, and update shipping status.
- Ensure all dangerous goods handling and live animals handling are according to SOP and IATA regulations.
- Attend to all phone calls and emails promptly and deliver proactive and efficient service level for all shipments.
- Secure all company's property, information, safeguard goods, and customers' data at all times.
- Work closely with Sales team to identify potential business opportunities for new businesses.
- Rotate standby duties for after office hours emergency calls.
- Dangerous Goods (Dg) Management
- Operations
- Freight Forwarding
- Service Level
- Freight Transportation
- Freight Insurance Administration
- Freight Handling
- Air Freight
- Freight Management
- Shipping
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