Customer Service Agent

2 days ago


Singapore TSTAR Recruit Pte Ltd Full time
Job Overview

We are seeking a skilled and experienced Customer Service Agent to join our team at TSTAR Recruit Pte Ltd.

About the Role

The ideal candidate will be responsible for providing exceptional customer service and ensuring that all vehicle breakdowns are resolved efficiently and effectively. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities
  • Deliver high-quality customer service to internal and external stakeholders, responding promptly to queries and resolving issues in a professional manner.
  • Perform routine vehicle checks and inspections to identify any potential issues, and take corrective action as necessary.
  • Coordinate with colleagues and other departments to resolve vehicle breakdowns, ensuring minimal downtime and maximum efficiency.
  • Develop and maintain knowledge of company policies and procedures, as well as relevant industry regulations and standards.
Requirements
  • Ability to communicate effectively with people from diverse backgrounds and cultures.
  • Strong problem-solving skills and ability to think critically in high-pressure situations.
  • Excellent time management and organizational skills, with ability to prioritize tasks and meet deadlines.
  • Relevant experience in customer service or a related field, preferably in the transportation industry.
What We Offer
  • A competitive salary range of $3,000 - $5,000 per month, depending on experience.
  • A comprehensive benefits package, including annual leave, medical insurance, and flexible working hours.
  • Ongoing training and development opportunities to enhance your skills and career prospects.
  • A dynamic and supportive work environment, with opportunities to work collaboratively with a diverse team.
How to Apply

If you are a motivated and experienced individual looking for a new challenge, please submit your application, including your resume and a cover letter outlining your qualifications and experience.



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