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Customer Advocate

2 weeks ago

Singapore beBeeClient Full time $80,000 - $120,000

Customer Success is a critical component of our business strategy. We are seeking a highly motivated and experienced professional to drive positive customer outcomes.

">Key Responsibilities:
  • Establish and maintain active relationships with client accounts through regular and consistent engagement.
  • Demonstrate deep market knowledge and programmatic expertise in the AdTech industry.
  • Present solutions to key clients within the programmatic ecosystem, including major sell-side platforms, demand-side platforms, ad exchanges, agencies, and publishers.
  • Maintain awareness of client needs and opportunities for expansion.
  • Understand competitive landscape, new industry developments, and standards.
  • Drive positive customer success outcomes: retention, expansion, churn reduction, client advocacy, and growth.

We offer a dynamic and data-driven work environment that fosters collaboration and innovation. Our ideal candidate will be charismatic, results-oriented, and passionate about delivering exceptional customer experiences.

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