Remote Customer Support Agent

1 week ago


Singapore HAI SIA SEAFOOD PTE. LTD. Full time

Are you a highly organized and detail-focused individual looking for a new challenge?

Join Our Team

We are seeking a Remote Customer Support Agent to join our dynamic team at HAI SIA SEAFOOD PTE. LTD.

This role involves managing customer relationships, processing orders, and ensuring seamless order fulfillment.

Key Tasks
  • Process customer orders into our ERP system
  • Manage customer queries and respond promptly
  • Communicate effectively with customers via designated platforms
  • Verify order details and inform customers of stock availability
  • Prepare and dispatch daily Excel reports for home delivery to our 3PL partner
  • Perform thorough checks against our 3PL partner's billing statements
  • Verify invoice accuracy prior to payment
  • Coordinate delivery logistics and book dock spaces
Requirements
  • Strong English and Mandarin language skills
  • Proficient computer skills and knowledge of ERP systems
  • Strong organizational and time-management abilities
  • Previous experience in customer-facing roles (1-2 years)
  • Able to work on most public holidays
  • Detailed focus, adaptability, and strong interpersonal skills
  • Familiarity with the seafood industry is advantageous
  • Possession of a reliable Windows laptop for remote work


  • Singapore Remote Full time

    At Remote, we prioritize making remote work accessible to businesses of all sizes.About the RoleAs an Account Executive, you'll be responsible for managing the entire sales cycle from prospecting to close as a hunter.You'll identify new business opportunities and push through the sales motion and cycle, presenting Remote's suite of services to prospective...


  • Singapore Remote Full time

    At Remote, we're committed to empowering businesses to hire and manage global teams effectively. Our Global HR Platform is designed to handle global payroll, benefits, taxes, and compliance, making it easier for businesses to focus on what they do best.As an Account Executive, you'll play a key role in introducing our platform to new customers, understanding...


  • Singapore Remote Full time

    At Remote, we prioritize human creativity and authenticity while embracing AI as a valuable tool.We're looking for a seasoned Sales Development Manager to lead our Outbound Sales Development team in APAC and drive pipeline growth through inbound and outbound channels.The ideal candidate will have a deep understanding of the cultural nuances between different...


  • Singapore RGF HR Agent Full time

    The RGF HR Agent is currently seeking an experienced IT Support Professional to join their team in Singapore. The ideal candidate will have a strong background in providing technical support to clients, with a particular focus on the Japanese market.The successful candidate will be responsible for handling IT support requests from users via various channels,...


  • Singapore inCall Systems Pte Ltd Full time

    **WE ARE HIRING!** **Create moments. Make a difference. Join Us** **Join our team as - Thai Remote Call Centre Agent** **Salary Range: $1000 to $1500** **Responsibilities**: - Handle outbound calls if required - Liaise with other support teams as required to resolve requests/ issues in a timely manner **Requirements**: - Available immediately or on...

  • Customer Support Agent

    13 hours ago


    Singapore Janio Singapore Pte Ltd Full time

    **Job Title**: Customer Support Agent ABOUT JANIO Janio is a cross-border smart logistics solutions provider in Southeast Asia (SEA), connecting merchants, logistics partners, and major industry players across the globe. As we advance towards building this integrated end-to-end logistics network of key players, our evolving data-intelligent platform will...


  • Singapore SIX Full time

    We drive the transformation of the financial markets. That’s why we invest in bright minds, in their ideas, knowledge and development. We do that by combining our best sides. **Customer Support agent****: Singapore | working from home up to 60% | Reference 5812 As a Customer Support Agent, you will be in a central position to significantly influence the...


  • Singapore Remote Full time

    Remote is solving global remote organizations' biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance. Check out to learn more or if you're interested in adding to the mission, scroll down to apply now. Not only do we...


  • Singapore Remote Full time

    We're on a mission to revolutionize global remote organizations' biggest challenge: employing anyone anywhere compliantly. At Remote, we're solving this problem by handling global payroll, benefits, taxes, and compliance.Our team is passionate about making it possible for businesses big and small to employ a global team. We're dedicated to providing a...


  • Singapore Remote Full time

    Remote is solving global remote organizations' biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance. Check out to learn more or if you're interested in adding to the mission, scroll down to apply now. Not only do we...


  • Singapore Remote Full time

    Remote is solving global remote organizations' biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance. Check out to learn more or if you're interested in adding to the mission, scroll down to apply now. Not only do we...


  • Singapore RGF HR Agent Full time

    The RGF HR Agent is hiring a Technical Support Specialist to join our team in Singapore. As a leading IT solutions provider, we require someone with expertise in technical support, particularly in the Asian market.The successful candidate will be responsible for handling IT support requests from users, conducting initial issue diagnosis, and escalating...


  • Singapore STACS Full time

    **Customer Support Lead (Remote)**: We are seeking a dynamic individual who has proven customer support experience in reducing churn, improving customer adoption, securing new sales, onboarding and upsells, building lasting relationships and turning customers into product champions. The individual will be given ample opportunity to define and grow the...


  • Singapore Rowan Energy Noway Full time

    Company Rowan Energy Noway Designation Remote Account Receivable Agent Date Listed 06 Mar 2025 Job Type Entry Level / Junior Executive, Experienced / Senior Executive - Full/PermFree/ProjPart/Temp Job Period Immediate Start, For At Least 6 Months Profession Customer Service / Communications Industry Energy and Chemicals Location...

  • Global Sales Expert

    1 week ago


    Singapore Remote Full time

    We are seeking a skilled sales professional to join our team as an Account Executive in the APAC market. The ideal candidate will have experience selling into SEA/India and be able to confidently make calls to build pipeline.">">With a proven track record of initiating and converting prospects, closing deals, and achieving sales quotas, you will drive net...


  • Singapore Remote Full time

    **About Remote**: Remote is solving global remote organizations' biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance (learn more about how it works). We're backed by A+ investors and our team is world-class, literally and...

  • Ai Support Engineer

    2 days ago


    Singapore EasyBiz Cloud Full time

    Company EasyBiz Cloud Designation AI Support Engineer (Remote) Date Listed 14 Apr 2025 Job Type Entry Level / Junior Executive - Full/PermIntern/TS Job Period Immediate Start, Permanent Profession Engineering Industry Computer and IT Location Name 81 Ayer Rajah Crescent, Singapore - Work from Home Address 81 Ayer Rajah Crescent, Singapore...


  • Singapore Remote Full time

    **About Remote**: Remote is solving global remote organizations' biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance (learn more about how it works). We're backed by A+ investors and our team is world-class, literally and...


  • Singapore HRD PROFESSIONAL HANDYMAN PTE. LTD. Full time

    **Hiring: Remote Customer Service Support Officer We are looking for a **dedicated and customer-focused Remote Customer Service Support Officer **to join our team! If you excel in providing exceptional service and have experience in managing customer inquiries, we want to hear from you. **Key Responsibilities**: - Handle customer complaints, provide...


  • Singapore Remote Full time

    We're on a mission to make remote work accessible to businesses of all sizes.About the RoleAs an Account Executive, you'll play a critical part in driving net new business for Remote. You'll be responsible for identifying new business opportunities and pushing through the sales motion and cycle.You'll present Remote's suite of services to prospective and...