Hiring: Remote Customer Service Support Officer

10 hours ago

Singapore HRD PROFESSIONAL HANDYMAN PTE. LTD. Full time

**Hiring: Remote Customer Service Support Officer
We are looking for a **dedicated and customer-focused Remote Customer Service Support Officer **to join our team

If you excel in providing exceptional service and have experience in managing customer inquiries, we want to hear from you.

**Key Responsibilities**:

- Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution
- Assist customers with product/service information and resolve technical issues
- Update customer records in CRM software
- Collaborate with internal teams to address customer needs
- Maintain a positive, empathetic, and professional attitude toward customers at all times

**Requirements**:

- Proven experience in a customer service role (remote experience is a plus)
- Excellent communication and problem-solving skills
- Ability to multitask and manage time effectively
- Strong organizational skills and attention to detail
- Familiarity with CRM systems and customer support tools
- Able to work independently in a remote setting
- Flexibility with working hours

**Working Hours**:Flexible, with the option to work remotely

**Location**:Remote

**Benefits**:

- Competitive compensation
- Flexible working hours
- Opportunity to work from home

If you’re passionate about helping others and have the skills required, please send your resume to [Insert contact details]. We look forward to having you on our team

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