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Customer Service Coordinator
1 month ago
We are seeking a highly skilled Customer Service Executive to join our team at RK Recruitment Pte Ltd. As a key member of our organization, you will be responsible for providing daily administrative support and coordinating with internal and external parties to ensure timely responses to customers.
Key Responsibilities
- Provide daily administrative support to ensure seamless operations.
- Coordinate appointments and liaise with internal and external parties to ensure timely responses to customers.
- Update and maintain the customer database to ensure data accuracy and timeliness.
- Maintain accurate records of customer interactions and transactions.
- Sort and organize customer data to facilitate effective analysis and reporting.
- Perform administrative tasks as needed, including data entry and filing.
- Assist in event preparation and coordination.
- Perform other ad hoc duties as assigned.
Requirements
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Proficiency in Microsoft Office and data entry.
- Excellent customer service skills.
What We Offer
- Attractive remuneration and great perks.
- Premium workspaces.
- Engaging activities and recognition programs.
- Strong learning and development plans for your career growth.
- Easy access to public transport.
- Coaching and mentoring by experts in your field.
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*We regret to inform that only shortlisted candidates would be notified*
We wish you all the best in your career search.
You are welcome to visit our website at http://www.rkgroup.sg/
RK Recruitment Pte Ltd | EA License No.: 20C0280
RAYMOND NG JUN HAN | EA Personnel No.: R1657009
Tell employers what skills you haveMicrosoft Office
Microsoft Excel
Customer Experience
Interpersonal Skills
Administration
Data Entry
Public Transport
Adaptability
Freight
Communication Skills
Administrative Support
Customer Satisfaction
Team Player
Customer Service
Shipping
Customer Service Experience