Service Coordinator
3 weeks ago
At Flintex Consulting Pte Ltd, we are seeking a highly skilled and customer-focused Service Assistant to join our team.
Key Responsibilities:
- Provide exceptional customer service by greeting customers in a friendly and professional manner.
- Assist customers with scheduling service appointments and provide accurate information regarding service options and pricing.
- Coordinate with service advisors and technicians to ensure timely completion of customer vehicles.
- Escort customers to the waiting area and provide updates on the status of their vehicles as needed.
- Manage incoming phone calls and respond to customer inquiries in a courteous and knowledgeable manner.
- Maintain a clean and organized service reception area and customer waiting lounge.
- Assist with administrative tasks, such as filing service records and preparing invoices.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask effectively.
- Basic computer skills and knowledge of administrative software.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
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