Level 2 IT Application Support Specialist

1 week ago


Singapore beBeeSupport Full time $35,000 - $55,000

We are seeking a highly skilled individual to handle incoming support cases, track using incident tracking software, and provide level 2 application support via email and phone.

  • Responsibilities include handling incoming support cases, tracking issues, and providing level 2 application support
  • Must have a diploma or degree in an IT-related course
  • At least 1 year of experience as a software tester or applications technical support staff is required
  • Good computer skills, including Microsoft Office and Excel, are necessary
Required Skills and Qualifications
  • Degree in an IT-related course
  • At least 1 year of experience as a software tester or applications technical support staff
  • Good written and spoken English
  • Self-motivation
  • Ability to learn new technologies
Benefits

Possession of MS Dynamics CRM knowledge is an added advantage.



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