Feedback Coordinator

1 week ago

Singapore beBeeFeedback Full time $40,000 - $80,000
Feedback Coordinator

This role offers an opportunity to work in a dynamic team where you will be responsible for managing feedback related to vocational licencing matters.

  • The ideal candidate will have excellent communication skills and be comfortable speaking with members of the public via phone or email.
Key Responsibilities:
  1. Handles feedback pertaining to Vocational Licencing matters
  2. Comfortable in speaking to members of public and provide written responses as necessary
  3. Work closely with internal and external stakeholders to resolve feedback
  4. Familiar with common office tools such as Microsoft office, outlook etc. On-the-job training will be provided for use of internal systems
  5. Perform any ad hoc duties as assigned
Requirements:
  • Experience in Customer Service is preferred
  • Strong command of written and spoken English required, as all communication and feedback are primarily in English
  • Ability to speak in other languages such as Mandarin, Malay and Tamil are a bonus

This position offers a challenging and rewarding work environment where you can develop essential skills through structured guidance and mentorship.

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