
Patient Feedback Program Assistant
2 weeks ago
We are seeking a skilled coordinator to handle patient feedback, coordinate service initiatives, and conduct surveys.
Key Responsibilities:
- Handle and resolve patient feedback promptly and professionally.
- Coordinate and support hospital-wide service initiatives, events, and programs.
- Conduct surveys and focus group discussions to gather insights.
- Track and analyze service feedback trends using data dashboards.
- Presentation of findings to support strategic service improvements.
Requirements:
- Degree in Marketing, Communications, Psychology, Business, or related fields.
- Strong communication, teamwork, and organizational skills.
- Proactive, creative, and results-driven.
- Familiarity with social media and basic data analysis.
Benefits:
- Opportunity to work in a dynamic team environment.
- Chance to develop strong analytical and problem-solving skills.
- Professional growth and development opportunities.
Others:
- Flexible working hours.
- Generous leave policy.
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