
Patient Service Assistant
2 weeks ago
COMPANY DESCRIPTION
**NTUC Health Co-operative Limited (NTUC Health)** is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the largest senior day care, nursing home and home personal care providers in Singapore. It also offers other services for seniors such as an active ageing hub, senior activity centres, community support for vulnerable seniors, and a sheltered / senior group home. In addition, it runs a chain of dental clinics, and a family medicine clinic.
DESIGNATION : Patient Service Assistant (Call Center)
RESPONSIBILITIES
The Patient Service Assistant will be responsible for answering phone enquiries, feedbacks and appointment bookings for Unity Denticare while projecting professionalism and company’s core values at all time.
- Provide accurate and relevant information to patients or clients of Unity Denticare
- Project excellent product knowledge, helpfulness and professionalism in handling all enquiries.
- Managing difficult clients with compassion, patience and sincerity with a goal to resolve the matter as amicable as possible.
- Provide a complete report of the case and channel the feedback to the relevant department.
- Gathering sufficient information from patient to arrange for the appointment booking.
- Managing the appointment booking promptly and accurately
QUALIFICATIONS
- Min. ‘O’ Level
- Min. 1 year related working experience
- Excellent communication skills both written and verbal
- Patience and courtesy to provide an initial contact point for all recruitment queries
OTHER INFORMATION
Locations:
- Ubi
- HQ
-
Patient Service Assistant
14 hours ago
Singapore OFFICE SECRETARIES PTE. LTD. Full time**Key Roles and Responsibilities**: - Assist in patients’ appointment bookings, payment and housekeeping of the clinic - Assist in the registration of patients and update patients’ registration information and process registration records in accordance with standard operating procedures - Perform relevant clinical tasks to ensure a high level of...
-
Patient Service Assistant
2 weeks ago
Singapore FULLERTON HEALTHCARE GROUP PTE. LIMITED Full time**Purpose of Position**: You will coordinate interdepartmental workflow to enhance and ensure operational efficiency within a clinical setting in the areas of patient care, staff supervision, planning, coordinating, directing and evaluating all daily operational activities in an assigned patient care unit. Your responsibilities include providing...
-
Patient Service Assistant
14 hours ago
Singapore NTUC Health Full timeCOMPANY DESCRIPTION **NTUC Health Co-operative Limited (NTUC Health)** is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the...
-
Patient Service Assistant
6 days ago
Singapore BGC Full timeYou will provide professional and excellent customer service to ensure smooth operations of the hospital. - You will perform frontline duties involving registration, appointment scheduling, contacting family members on updating the patient matters. - You will also assist the nursing and clinical staff on patient-related activities. **Job Types**: Full-time,...
-
Patient Service Assistant
2 weeks ago
Singapore LUMINOUS DENTAL CLINIC @ MARINE PARADE PTE. LTD. Full timeWe seek a service-oriented, self-motivated team player who can work independently. You will play a vital role in supporting the daily operations of our Clinics. **Responsibilities**: 1. Work closely with our team and provide quality clinical care in an outpatient environment. 2. Registration of patients and managing appointments, attending enquiries,...
-
Patient Service Assistant
2 weeks ago
Singapore RMA CONTRACTS PTE. LTD. Full timemake outbound calls to clinics and patients - make bookings and patient registration - assist with issuance of tax invoices to patients and clinics - faxing and filing of tax invoices - handling of insurance claims and billings - assist with ad hoc duties
-
Patient Service Assistant
1 week ago
Singapore NTUC Health Full timeCOMPANY DESCRIPTION **NTUC Health Co-operative Limited (NTUC Health)** is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the...
-
Dental Assistant Patient Service Assistant
2 weeks ago
Singapore AESTHETIC DENTAL CARE PTE. LTD. Full timePerform customer service duties at the front desk such as handling patient registration, appointment booking, answering phone calls and attending to patients' enquiries. - Provide assistance to the dentists while treating the patient. - Take all reasonable methods to ensure patient comfort. - Assist in patient’s claims submission and any other...
-
Patient Services Assistant
2 weeks ago
Singapore beBeeTransportation Full timeAs a vital member of our team, you will be responsible for providing patient transportation services within and outside the hospital. Your role will also involve collecting and delivering patient-related items, as well as performing administrative duties and maintaining a clean and organized work environment.Key Responsibilities:Assist and accompany patients...
-
Patient Service Assistant Role
15 hours ago
Singapore beBeeCustomerService Full timeExciting Job Opportunity: Patient Service Assistant Role">We are looking for a highly motivated and detail-oriented Patient Service Assistant to join our team. As a key member of our staff, you will be responsible for providing exceptional patient care and support in a fast-paced clinical environment.Key Responsibilities: Greet and register patients in a...