
Patient Service Officer
5 days ago
:
The Patient Service Associate provides quality frontline services to patients and their family members in a clinical setting, such as Specialist Outpatient Clinics. Core duties include patient registration, appointment bookings, medical records management and cashiering. He/She also sees to front-line patient relations, performs financial counselling and takes on clinical responsibilities to assist other medical professionals to facilitate care delivery.Ensure patient’ needs are attended.
Front counter duties including answering phone calls, processing patients registration, arranging doctor’s schedule, calling of patients to remind them of their appointment and maintaining patient relations.
General administrative duties including but not limited to filing, update of patient database, mailing, arranging of courier services etc.
Regular upkeep and maintenance of all the office equipment.
Assisting the medical director and doctors of the company.
Assist in other areas as and when required by your supervisor or the Senior
Complying with all directions of the Senior Management and use your best endeavor to promote the interests of the company and such related medical facilities and its related companies;
Ensuring that you keep current all required certifications, licenses or other authorizations required for the performance of their obligations hereunder;
Providing and promoting such services as may be necessary for the full and efficient management of the company and such related medical facilities and its related companies;
To conduct oneself with utmost professionalism and diligence in best interest of the company and such related medical facilities and its related companies.
Any other ad-hoc duties as assign by the Centre Manager or her nominee
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