Patient Service Officer

As part of the Patient Service Support team of International Medical Clinic (IMC), the Patient Service Officer will be the first point of contact for patients, internal and external customers, whether in person, over the phone, or via email. This role combines the patient service desk reception duties in the clinic and the IMC Call Centre patient service...

Roles & ResponsibilitiesAs part of the Patient Service Support team of International Medical Clinic (IMC), the Patient Service Officer will be the first point of contact for patients, internal and external customers, whether in person, over the phone, or via email. This role combines the patient service desk reception duties in the clinic and the IMC Call...

**Working location: Mount Elizabeth Novena Hospital** **Working hrs: 5.5 days office hrs** The Patient Relation Officer assists customers with all enquiries, is responsible for the patient registration and billing processes and appointment booking. The Patient Relation Officer will also offer excellent customer service to all customers including patients,...

Roles & ResponsibilitiesJob DescriptionPrepare and clean the room, turn on the machines in the morning. Oversees proper functioning and cleanliness of equipment, printer and ensure regular quality assurance checks and maintenance of printers. Maintain records of maintenance performed. Register patient for their examinations in the HIS and enter the correct...

Contract Shift Hours Location Outpatient Registration & Billing: Handle patient registration, billing, and perform visitor management including temperature screening. Input patient details and carry out admission procedures in the system. Provide guidance to patients on Medisave, MediShield, Integrated Shield Plans, and corporate insurance claims and...

You will be responsible for all aspect of general quality patient management pertaining to the non-medical aspect of the centre. You will prepare the necessary documents for patient registration prior to the appointment day. You are also responsible with handling customers billing and closing of the account on daily basis.Job ResponsibilitiesRegister new...

Roles & ResponsibilitiesYou will be responsible for all aspect of general quality patient management pertaining to the non-medical aspect of the centre. You will prepare the necessary documents for patient registration prior to the appointment day. You are also responsible with handling customers billing and closing of the account on daily basis.Job...

**StarMed **is a one-stop day-surgery and multi-disciplinary medical center that offers quality day surgeries and diagnostic services at competitive private sector prices. We are now looking for a Patient Service Officer to be part of the team. - Perform registration: key in patients’ data and register in the system. - Generate bill estimation form. -...

Provides frontline services in areas such as the scheduling of appointements, answering calls, payment collection. Liaises with patients and other healthcare clinics, and providing payment advise. Generates incovices, simple accountancy and admin work, and finance-related tasks. Mon - Fri office hours, and Sat am.

**Front Desk Services** 1. Prepare service reports by collecting and analyzing patient’s information 2. Attending incoming calls (new enquiries or exisiting patients) 3. Change or cancel patient’s appointments **Patient Servicing and Relationships** 1. Register and maintain patient’s account by recording medical and personal information data 2....