Patient Service Officer

As part of the Patient Service Support team of International Medical Clinic (IMC), the Patient Service Officer will be the first point of contact for patients, internal and external customers, whether in person, over the phone, or via email. This role combines the patient service desk reception duties in the clinic and the IMC Call Centre patient service...

You will be responsible for all aspect of general quality patient management pertaining to the non-medical aspect of the centre. You will prepare the necessary documents for patient registration prior to the appointment day. You are also responsible with handling customers billing and closing of the account on daily basis.Job ResponsibilitiesRegister new...

**StarMed **is a one-stop day-surgery and multi-disciplinary medical center that offers quality day surgeries and diagnostic services at competitive private sector prices. We are now looking for a Patient Service Officer to be part of the team. - Perform registration: key in patients’ data and register in the system. - Generate bill estimation form. -...

Roles & ResponsibilitiesResponsibilities:- Perform frontline operations that include (but not limited to) registration, appointment scheduling, referral booking, dispensing of medication and cashier duties. - Attend to walk-in patients and answer phone enquiries.- Perform chaperon activities and assist in explaining the procedures to patients.- Support...

**Front Desk Services** 1. Prepare service reports by collecting and analyzing patient’s information 2. Attending incoming calls (new enquiries or exisiting patients) 3. Change or cancel patient’s appointments **Patient Servicing and Relationships** 1. Register and maintain patient’s account by recording medical and personal information data 2....

Job Description Prepare and clean the room, turn on the machines in the morning. Oversees proper functioning and cleanliness of equipment, printer and ensure regular quality assurance checks and maintenance of printers. Maintain records of maintenance performed. Register patient for their examinations in the HIS and enter the correct order for the...

**JOB RESPONSIBILITIES**: - **Front Desk Operations**:Manage a clean, organized, and welcoming patient service desk and waiting area, ensuring readiness during clinic hours. - **Patient Interaction**: Greet and assist patients and visitors professionally, managing check-ins, walk-in registrations, and appointment bookings. - **Call Centre Duties**:Handle...

The primary role of this position is to deliver quality front-line customer service to all patients and customers of PMC. Main responsibilities include: - Perform registration, cashiering, dispensing, appointment and billing/claims according to roster - Assist patients and customers at the centre including but not limited to enquiries, wayfinding, usage of...

The Patient Relations Officer serves as the first point of contact for our patients ensuring awelcoming, seamless and reassuring experience during the patient journey at our centre.This role is responsible for managing front-desk registration, addressing patient inquiries,coordinating appointments, and supporting administrative and operational work...

**Working hrs: 5.5days** **Working location: Islandwide Parkway Shenton Clinics** - The Patient Service Officer (PSO) ensures and upholds the Parkway Shenton service experience at our clinics. PSO provides the first touchpoint for the patient upon arrival to the point when the patient enters and leaves the clinic. **Key accountabilities**: - Perform...