Patient Service Officer

As part of the Patient Service Support team of International Medical Clinic (IMC), the Patient Service Officer will be the first point of contact for patients, internal and external customers, whether in person, over the phone, or via email. This role combines the patient service desk reception duties in the clinic and the IMC Call Centre patient service...

**Responsibilities** - Ensure patient’ needs are attended. - Front counter duties including answering phone calls, processing patients registration, arranging doctor’s schedule, calling of patients to remind them of their appointment and maintaining patient relations. - General administrative duties including filing, update of patient database, mailing,...

You will be responsible for all aspect of general quality patient management pertaining to the non-medical aspect of the centre. You will prepare the necessary documents for patient registration prior to the appointment day. You are also responsible with handling customers billing and closing of the account on daily basis.Job ResponsibilitiesRegister new...

Roles & ResponsibilitiesYou will be responsible for all aspect of general quality patient management pertaining to the non-medical aspect of the centre. You will prepare the necessary documents for patient registration prior to the appointment day. You are also responsible with handling customers billing and closing of the account on daily basis.Job...

**StarMed** is a one-stop day-surgery and multi-disciplinary medical center that offers quality day surgeries and diagnostic services at competitive private sector prices. We are now looking for a Patient Service Officer to be part of the team. - Perform registration: key in patients’ data and register in the system. - Generate bill estimation form. -...

**StarMed **is a one-stop day-surgery and multi-disciplinary medical center that offers quality day surgeries and diagnostic services at competitive private sector prices. We are now looking for a Patient Service Officer to be part of the team. - Perform registration: key in patients’ data and register in the system. - Generate bill estimation form. -...

**Location: Mount Elizabeth Novena Hospital / Gleneagles Hospital** **Working hrs: 5.5days office hrs** - Assist in the management of customer service at registration & booking office. **Key accountabilities**: - Performs duties of Customer Service Officer by providing excellent customer service to all customers - Ensure telephone courtesy and patient...

Roles & ResponsibilitiesResponsibilities:- Perform frontline operations that include (but not limited to) registration, appointment scheduling, referral booking, dispensing of medication and cashier duties. - Attend to walk-in patients and answer phone enquiries.- Perform chaperon activities and assist in explaining the procedures to patients.- Support...

**Front Desk Services** 1. Prepare service reports by collecting and analyzing patient’s information 2. Attending incoming calls (new enquiries or exisiting patients) 3. Change or cancel patient’s appointments **Patient Servicing and Relationships** 1. Register and maintain patient’s account by recording medical and personal information data 2....

**JOB RESPONSIBILITIES**: - **Front Desk Operations**:Manage a clean, organized, and welcoming patient service desk and waiting area, ensuring readiness during clinic hours. - **Patient Interaction**: Greet and assist patients and visitors professionally, managing check-ins, walk-in registrations, and appointment bookings. - **Call Centre Duties**:Handle...