Patient Service Officer
5 days ago
**Responsibilities**
- Ensure patient’ needs are attended.
- Front counter duties including answering phone calls, processing patients registration, arranging doctor’s schedule, calling of patients to remind them of their appointment and maintaining patient relations.
- General administrative duties including filing, update of patient database, mailing, arranging of courier services etc.
- Regular upkeep and maintenance of all the office equipment.
- Assist doctors and nurses in basic clinical tasks to ensure a high level of operational efficiency
- Collate laboratory and radiology results for doctor review and follow up according to doctor instruction
- To perform daily billing management and ensure all transaction are tally with the taking before closing accounts
**Requirements**:
- Experience in healthcare industry, in a specialist clinic setting will be advantageous.
- Able to multitask and work in a dynamic environment
- Computer Literacy is required
- Unquestioned integrity, pro-active with good interpersonal skills, a good team player and has good time management skills.
- Excellent communication skills
- Comfortable with ambiguity and flexible to learn new skills
Andy Lee R1878689 | One Vogue Pte Ltd 19C9629
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