Senior/executive, Patient Experience

National Heart Centre of Singapore Pte Ltd**Senior/Executive, Patient Experience**: - Job Category: Administration- Posting Date: 12 Sep 2024The Office of Patient Experience plays an important role in ensuring that our patients have a positive experience during their journey with us. We are seeking a self-driven individual with a passion to serve to join...

SingHealth Community HospitalsSenior/ Executive, Patient Experience (OCH)Job Category: AncillaryPosting Date: 28 Aug 2025Reporting to the Manager, Patient Experience, the jobholder willl support SCH's philosophy of care in providing patients with a well-paced and personalised care in a homely environment to promote healing and integration back to home or the...

SingHealth Community Hospitals **Senior/ Executive, Patient Experience (SKCH)**: - Job Category: Ancillary - Posting Date: 5 Feb 2025 Reporting to the Manager, Patient Experience (PE), the jobholder will provide appropriate responses to feedback from patients and caregivers in a timely manner. You will identify trends, patterns, and areas for improvement...

Assistant Manager/ Senior Executive, Patient Experience and Culture Office Join to apply for the Assistant Manager/ Senior Executive, Patient Experience and Culture Office role at JurongHealth Campus Continue with Google Continue with Google Assistant Manager/ Senior Executive, Patient Experience and Culture Office 2 days ago Be among the first 25...

Senior Executive for Patient Feedback and ExperienceWe are seeking a highly skilled Senior Executive to manage feedback and responses within the Hospital. The successful candidate will be responsible for attending to walk-in patients and families, and responding to general feedback and enquiries.Key Responsibilities:Manage feedback and responses within the...

**Descriptions**: - Assist the Head of unit in the area of patient feedback management and implementation of service quality initiatives/programmes such as patient focus groups, service recognition, recovery etc. - Feedback management entails patient interface, investigation and follow-up with the relevant staff/dept, service recovery or closing of loop...

Job Title: Senior Customer Success ExecutiveWe are seeking an experienced professional to lead our patient service team, delivering exceptional patient experiences and optimizing clinic operations.Key Responsibilities:Act as the primary patient contact, managing appointments and patient flow for a seamless experience.Lead, mentor, and develop the customer...

Job Title: Patient Experience ManagerJob Description:The Senior Customer Success Executive will be responsible for delivering an exceptional patient experience and optimizing clinic operations.Key Responsibilities:Patient Experience & Operations: Manage appointments and patient flow to ensure a seamless experience and optimize clinic efficiency.Team...

Job SummaryWe are seeking a Senior Executive/Assistant Manager to join our team. This role will play an important part in the success of our Patient Experience and Culture Office (PECO) through the deployment of patient experience and culture plans.The ideal candidate will have experience in healthcare, with a focus on patient experience and culture. They...

You are responsible for planning initiatives aimed at improving patient experience and building a patient-centric culture. You will lead and are also accountable for the feedback management process, including service recovery and active engagement of staff, patients, and caregivers.RequirementsRecognised Degree with at least 8 years of working experience in...