Senior Manager, Patient Experience

You are responsible for planning initiatives aimed at improving patient experience and building a patient-centric culture. You will lead and are also accountable for the feedback management process, including service recovery and active engagement of staff, patients, and caregivers. Requirements Recognised Degree with at least 8 years of working experience...

As part of the Road to 10 Strategy, Janssen Asia Pacific has identified best-in-class Patient Experiences as a critical enabler to achieving business ambitions. As such, a revitalized approach to Patient Solutions has been identified as a foundation element of our strategy. In the newly created Senior Manager, Patient Experience role, you will be...

Job Responsibilities You will be responsible for the following**: - Manage patient feedback and related matters through feedback mailbox and hotline to ensure timely response within stipulated service standards; including investigations, service recovery, follow-up with staff to address the issues raised and crafting of replies to feedback providers to...

Job Title: Patient Experience ManagerWe are seeking a highly skilled and experienced Patient Experience Manager to join our team. In this role, you will be responsible for planning initiatives aimed at improving patient experience and building a patient-centric culture.You will lead and be accountable for the feedback management process, including service...

National Neuroscience Institute of Singapore **Manager, Patient Experience**: - Job Category: Administration - Posting Date: 12 Jun 2025 **Responsibilities**: You are responsible for planning initiatives aimed at improving patient experience and building a patient-centric culture. You will lead and are also accountable for the feedback management process,...

You are responsible for planning initiatives aimed at improving patient experience and building a patient-centric culture. You will lead and are also accountable for the feedback management process, including service recovery and active engagement of staff, patients and caregivers. **Auto req ID** - 10812BR **Job Requirements** - Recognised Degree with at...

Our organization is committed to delivering exceptional patient experiences. To support this goal, we are seeking a highly skilled Patient Experience Advocate.Job Description:The Patient Experience Advocate plays a vital role in ensuring that patients receive the highest level of care and service throughout their interaction with our organization.This...

Job OverviewThe role of Quality Service Management Executive is pivotal in enhancing patient engagement, empowerment, and experience at our institution.As a key member of the Quality Service team, you will play a crucial part in distilling meaningful quality service initiatives from customer encounters to improve patient satisfaction.Responsibilities...

SingHealth Community Hospitals **Senior/ Executive, Patient Experience (OCH)**: - Job Category: Ancillary - Posting Date: 28 Aug 2025 - Reporting to the Manager, Patient Experience, the jobholder willl support SCH’s philosophy of care in providing patients with a well-paced and personalised care in a homely environment to promote healing and integration...

You are responsible for planning initiatives aimed at improving patient experience and building a patient-centric culture. You will lead and are also accountable for the feedback management process, including service recovery and active engagement of staff, patients and caregivers.Requirements: Recognised Degree with at least 8 years of working experience in...