Patient Feedback Coordinator

7 days ago


Singapore beBeeCommunication Full time

Job Title: Patient Feedback Coordinator

A highly skilled coordinator is required to handle patient feedback, coordinate service initiatives, and conduct surveys.

Key Responsibilities:

  • Handle and resolve patient feedback promptly and professionally.
  • Coordinate and support hospital-wide service initiatives, events, and programmes.
  • Conduct surveys and focus group discussions to gather insights.
  • Track and analyse service feedback trends using data dashboards.
  • Presentation of findings to support strategic service improvements.

Requirements:

  • Degree in Marketing, Communications, Psychology, Business, or related fields.
  • Strong communication, teamwork, and organisational skills.
  • Proactive, creative, and results-driven.
  • Familiarity with social media and basic data analysis.

Preferred Skills:

  • Lifesciences
  • Psychology
  • Well Organised
  • Data Analysis
  • Analytical Skills
  • Social Media
  • Email communications
  • Healthcare
  • Marketing Communications
  • Team Player
  • Communications
  • Able To Work Independently
  • Corporate Communications
  • Surveys

Benefits:

  • Opportunity to work in a dynamic team environment.
  • Chance to develop strong analytical and problem-solving skills.
  • Professional growth and development opportunities.

Others:

  • Flexible working hours.
  • Generous leave policy.


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