Senior Patient Feedback Coordinator

Job OverviewWe are seeking a skilled professional to join our team as a Senior Associate Executive in the Office of Patient Experience.Your primary responsibility will be to support the team in managing feedback and responses within the hospital. This involves attending to walk-in patients and families, as well as phone calls to the OPE Hotline.You will...

Senior Patient Care CoordinatorThe Senior Patient Care Coordinator plays a pivotal role in supporting the delivery and operations of patient care services. Working closely with the Clinical Nurse and other team members, the Coordinator ensures the seamless functioning of administrative processes, client care coordination, and service quality.Key...

You will manage and provide appropriate responses to feedback received by the Hospital in a timely manner. As a Hospital ambassador, you will converse confidently with a caring attitude to patients and their family members as well as members of the public who may be in a high emotional state. You will also provide support in all aspects of patient experience...

Job Title:Senior Patient Care CoordinatorAbout the Role:We are seeking a skilled and compassionate Senior Patient Care Coordinator to join our team. As a key member of our healthcare team, you will play a vital role in supporting Registered Nurses in the coordination of patient care.Key Responsibilities:Support Registered Nurses in the coordination of...

Job Role OverviewThis position reports to a senior management level within the healthcare sector. The incumbent will be involved in patient management and physician support.As a patient-facing role, you will work collaboratively with a team of healthcare professionals to deliver high-quality care to patients.Key Responsibilities:Manage patient flow and...

Senior Staff Nurse Job Overview You will provide comprehensive nursing care and patient education to assigned groups of patients, as well as coordinate and manage patient-related activities in a dynamic healthcare environment. This includes guiding and directing junior nurses to deliver optimal patient outcomes. Key Responsibilities Clinical Expertise:...

As a Senior/ Patient Service Associate, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers / patients, with the key aim of providing excellent patient care and satisfaction. **Responsibilities**: - Ensure overall décor and cleanliness in the clinic, and that daily...

Job Title: Patient Experience CoordinatorJob Summary:We are seeking a highly skilled and dedicated individual to support the Office of Patient Experience in managing feedback and responses within the Hospital. As a key member of our team, you will play a vital role in ensuring that patients and families receive exceptional care and...

Job Title: Senior Staff NurseWe are seeking an experienced and skilled Senior Staff Nurse to join our team. As a Senior Staff Nurse, you will play a key role in delivering high-quality patient care and leading a team of nurses to achieve excellent patient outcomes.Key Responsibilities:To provide expert nursing care and education to patients and their...

Job Responsibilities You will be responsible for the following**: - Manage patient feedback and related matters through feedback mailbox and hotline to ensure timely response within stipulated service standards; including investigations, service recovery, follow-up with staff to address the issues raised and crafting of replies to feedback providers to...