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Patient Feedback Manager

2 weeks ago

Singapore beBeeResponsiveness Full time $40,000 - $80,000
Job Overview

We are seeking a skilled professional to join our team as a Senior Associate Executive in the Office of Patient Experience.

Your primary responsibility will be to support the team in managing feedback and responses within the hospital. This involves attending to walk-in patients and families, as well as phone calls to the OPE Hotline.

You will review and follow up with appropriate actions on the feedback received. Additionally, you are expected to respond to general feedback and enquiries, compile feedback documentation for filing and provide timely updates into the feedback database.