Senior Hospitality Manager for The Clan Hotel

5 hours ago


Singapore THE CLAN HOTEL Full time

Looking for a challenging and rewarding career opportunity in hotel management?

We are seeking an experienced Senior Hospitality Manager to lead our Front Office department at The Clan Hotel.

About the Role
  • The ideal candidate will oversee and ensure smooth hotel operations, maintaining high standards of guest satisfaction and comfort.
  • They will be responsible for managing a team of staff, fostering a positive work environment, and promoting exceptional customer service.
  • This is a senior leadership role that requires strong interpersonal skills, effective communication, and problem-solving abilities.

Responsibilities include:

Key Responsibilities
  • Manage and coordinate front desk operations, ensuring seamless check-ins, check-outs, and room assignments.
  • Oversee housekeeping, maintenance, and facilities management to maintain high standards of cleanliness and amenities.
  • Lead by example, promoting a culture of teamwork, respect, and excellent customer service within the Front Office department.
  • Collaborate with other departments, such as Housekeeping and Security, to ensure efficient hotel operations and guest satisfaction.
  • Monitor and report on key performance indicators (KPIs), identifying areas for improvement and implementing strategies to enhance revenue, efficiency, and guest experience.

Requirements and Qualifications:

Requirements
  • Degree in Hospitality Management or related field.
  • At least 5 years of relevant experience in hotel management, preferably in a senior leadership role.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Able to work rotating shifts, weekends, and public holidays.
  • Familiarity with hotel management systems, such as Opera System.

What We Offer:

Benefits
  • Competitive salary: $60,000 - $80,000 per annum.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.
  • Comprehensive benefits package, including health insurance, retirement plan, and paid time off.


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