Service Administrator for Global Operations
4 weeks ago
National Oilwell Varco PTE. LTD. is seeking a skilled Service Administrator to coordinate services and process service-related paperwork from our ICON office in Singapore.
About the Role
This 12 months contract position requires preparing aftermarket quotes, processing customer orders, and ensuring timely delivery of these orders through our global locations.
Key Responsibilities
- Coordinating service requests from customers or warranty enquiries with the service manager to assign appropriate technicians.
- Maintaining attendance records, OT, allowance claims, and monitoring progress to close out all service jobs.
- Ensuring quotations for service repairs are actioned and recorded.
- Generating Purchase Orders for vendors to procure goods/supplies required for service jobs.
- Verifying Delivery Orders are logged correctly and monitoring vendor invoices for timely receipt.
- Generating quotations and order entry for spare parts.
- Tracking aftermarket order statuses and coordinating follow-ups.
- Maintaining administration files related to the service team.
Requirements
- Min Diploma or relevant qualification with 2 years experience in a similar function.
- Strong communication skills for internal and external stakeholder management.
- Able to prioritize tasks and work effectively in a team environment.
- Good experience in Microsoft Excel and Word.
- Meticulous attention to detail.
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