Global Sales and Operations Coordinator
4 hours ago
At LUXURY COACH SERVICE, we are seeking a highly skilled Global Sales and Operations Coordinator to join our team. This role is perfect for individuals who enjoy working in a fast-paced environment and have excellent communication skills.
We offer a competitive salary of SGD 50,000 - 60,000 per annum, depending on experience. If you are a motivated and organized individual with a passion for sales and operations, we would love to hear from you
About the RoleAs a Global Sales and Operations Coordinator, you will be responsible for planning and preparing sales kits for Free & Easy packages, customizing programs/itineraries and preparing coach rate schedules. You will also upload packages to the system for selling and manually upload and adjust selling prices as approved by management.
You will liaise and negotiate contracts with hotels and other industry partners for rates for both FIT and group booking, manage petty cash in MYR for drivers and weekly expenses, prepare refunds and coordinate with the finance department, and issue invoices and exchange orders for payment.
You will also prepare quotations for overland groups trips/local transportation and tour groups, handle all reservations requests/enquires via email and other online/offline channels, and handle the hotline for overland departures on a weekly rotational basis.
In addition, you will liaise with drivers/guides regarding issues such as uncaptured or duplicate bookings, ensure overall customer satisfaction, and conduct weekly planning for overland trips to Malacca and Kuala Lumpur.
RequirementsTo be successful in this role, you will need to possess a Diploma/Professional qualifications in the travel industry, at least 2 years of experience in the Travel Industry, and prior experience with corporate sales and marketing will be an advantage.
You will also need to have good knowledge of tour products and tour leading, strong interpersonal and communication skills, and be comfortable working in a hands-on environment and contributing to all areas.
Furthermore, you will need to be able to handle stress and work in a fast-paced environment & extended hours, have a keen interest in local and international travel trends, and excellent communication in English, Malay, and Mandarin.
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