Retail Sales Trainer

3 weeks ago


Singapur, Singapore Talent Trader Group Full time
Job Summary

Talent Trader Group is seeking a highly skilled Retail Sales Trainer to join our team. As a key member of our sales training team, you will be responsible for developing and implementing sales training programs for retail staff, enhancing their sales skills, product knowledge, and customer service.

Key Responsibilities
  • Develop and Implement Sales Training Programs: Design and deliver training sessions to equip retail staff with the skills and knowledge needed to succeed in the retail industry.
  • Conduct Training Sessions: Deliver engaging and interactive training sessions to enhance sales skills, product knowledge, and customer service of retail staff.
  • Create Training Materials: Develop training materials and resources, including presentations, handouts, and e-learning modules, to support sales training programs.
  • Work with Sales Team: Collaborate with the sales team to identify training needs and gaps, and work closely with them to develop targeted training solutions.
  • Evaluate Training Effectiveness: Monitor and evaluate the effectiveness of training programs and provide recommendations for improvement.
  • Stay Up-to-Date with Industry Trends: Stay current with industry trends and best practices in sales training to ensure our training programs are relevant and effective.
  • Provide Coaching and Mentoring: Provide coaching and mentoring to retail staff to maximize their performance and productivity.
  • Collaborate with HR Team: Work with the HR team to ensure training programs align with company goals and objectives.
  • Onboard New Staff: Assist in the onboarding and orientation of new retail staff.
Requirements
  • Bachelor's Degree: Bachelor's degree in Business, Human Resources, or related field.
  • Experience: Minimum 3-5 years of experience in sales training, preferably in the retail industry.
  • Sales Knowledge: Strong knowledge of sales techniques and strategies.
  • Communication Skills: Excellent presentation and facilitation skills, with the ability to communicate effectively with diverse audiences.
  • Organizational Skills: Strong organizational and time management skills.
  • Technical Skills: Proficiency in using training software and tools.
  • Leadership Skills: Proven ability to develop and deliver engaging training programs, with the ability to work independently and as part of a team.
  • Travel: Willingness to travel as required.


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