Retail Operations Manager Trainee

2 months ago


Singapur, Singapore LOTTE Travel Retail Singapore Full time
Job Summary

We are seeking a highly motivated and organized Retail Supervisor Trainee to join our team at LOTTE Travel Retail Singapore. As a key member of our retail operations team, you will be responsible for leading and managing a team of retail associates, ensuring seamless store operations, and driving sales growth.

Key Responsibilities
  • Team Leadership: Lead, manage, and motivate a team of retail associates to achieve sales targets and provide exceptional customer service.
  • Operations Management: Develop and implement operations plans, manage inventory, and maintain accurate records in the Info-Tech HRMS Time Management System.
  • Training and Development: Coach and train retail associates on GLOB+ system usage, sales techniques, and customer service skills.
  • Customer Service: Provide excellent customer service, merchandise knowledge, and selling skills to meet customer expectations.
  • Ad-hoc Assignments: Perform other ad-hoc assignments or projects as assigned by your superior.
Requirements
  • Professionalism: Maintain a professional and pleasant personality, with a positive attitude and focus on customer satisfaction.
  • Availability: Commit to rotating shift hours, including public holidays and weekends.


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