Guest Services Ambassador

2 weeks ago

Singapore beBeeCustomer Full time $3,000 - $4,500

Job Title: Guest Service Officer

About the Role:
  • Deliver exceptional guest experiences through personalized service, ensuring a seamless and enjoyable stay.
  • Greet guests warmly and efficiently handle check-in, check-out, and payment processes.
  • Cultivate positive relationships with guests to foster loyalty and satisfaction.
Key Responsibilities:
  • Friendly greetings and efficient handling of check-in and check-out processes.
  • Process payments accurately and address any billing inquiries promptly.
  • Create a positive and highly motivated working environment that promotes teamwork, guest care, and respect among colleagues.
  • Build strong relationships with guests to delight and gain their loyalty.
  • Address guest concerns or complaints promptly and ensure satisfaction.
  • Collaborate with other hotel departments to resolve issues effectively.
Requirements:
  • A minimum of 1 year's experience in a similar capacity within the hospitality industry.
Benefits:
  • A tranquil and sincere working environment.
  • Great benefits.
  • Work-life balance.
  • Effort recognitions.
What We Offer:
  • An opportunity to be part of a heart-warming family that values genuine care and respect for others.
  • A chance to develop your skills and grow professionally in a supportive and collaborative team.
  • A comprehensive range of benefits and perks to enhance your well-being and job satisfaction.
About Us:

We are a leading hotel group dedicated to providing exceptional guest experiences and fostering a positive work environment.

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