Guest Service Ambassador

1 week ago

Singapore beBeeCustomer Full time $3,500 - $5,500

Job Title: Guest Service Ambassador

An accomplished hospitality professional is required to deliver exceptional guest experiences. The ideal candidate will possess outstanding communication skills, a calm demeanor under pressure, and the ability to work effectively in a team environment.

Key Responsibilities:

  • Meet and greet guests upon arrival, ensuring they feel welcome and valued.
  • Assist guests with any inquiries or issues they may have during their stay.
  • Provide excellent customer service, resolving any complaints or concerns promptly and efficiently.
  • Collaborate with other departments to ensure seamless guest experiences.
  • Stay up-to-date on hotel products and services, as well as local tourism information.

Requirements:

  • A minimum of 2 years' experience in the hospitality industry.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong problem-solving skills and attention to detail.
  • Familiarity with hotel operating systems and software.

Benefits:

This role offers a competitive salary and benefits package, as well as opportunities for career growth and development.

About Us:

We are committed to providing exceptional guest experiences across our brands.

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