Guest Services Ambassador

2 weeks ago

Singapore beBeeAmbassadorship Full time

Job Title: Guest Services Ambassador

About the Role:

As a Guest Services Ambassador, you will provide exceptional support to our guests, ensuring their stay with us is comfortable and memorable.

Key Responsibilities:

  • Greet guests warmly upon arrival and departure, offering assistance with luggage as needed.
  • Collaborate closely with the Front Office team to deliver courteous and efficient service to our guests.
  • Build rapport with in-house and long-staying guests, providing personalized assistance whenever required.
  • Respond promptly and tactfully to guest requests and inquiries, including information about hotel facilities, services, local attractions, transportation options, and dining recommendations.
  • Manage guest baggage storage, delivery of parcels, and correspondence efficiently.
  • Maintain accurate records by updating the movements log for all porter duties.
  • Ensure the lobby, driveway, and luggage storage areas are always clean and well-maintained.
  • Stay informed about daily events within the hotel and assist guests or visitors with directions and relevant information as needed.
  • Oversee and maintain smooth traffic flow at the hotel driveway.
  • Perform additional duties assigned by supervisors with diligence and professionalism.

Requirements:

  • Excellent Communication Skills: Ability to interact effectively with guests from diverse backgrounds.
  • Courtesy and Attention to Detail: Provide personalized service while maintaining accuracy in record-keeping and task management.
  • Teamwork and Adaptability: Collaborate with Front Office team members to ensure seamless guest experience.
  • Physical Demands: Ability to lift, move, and handle luggage, parcels, and other items as required.

Benefits:

  • Competitive Salary: Attractive compensation package that recognizes your skills and dedication.
  • Ongoing Training and Development: Opportunities to enhance your knowledge and skills through regular training sessions.
  • Award-Winning Team Environment: Collaborate with a talented and motivated team dedicated to delivering exceptional guest experiences.

Other Information:

Please note that we are an equal opportunities employer and welcome applications from candidates who share our commitment to excellence and customer satisfaction.

  • Guest Service Ambassador

    1 week ago

    Singapore beBeeAmbassador Full time $2,500 - $4,500

    Job Title: Guest Service AmbassadorAt the heart of our hotel, we need a talented individual to provide exceptional guest service and create unforgettable experiences. As a Guest Service Ambassador, you will be the first point of contact for our guests, setting the tone for their stay with us.Key Responsibilities:Welcoming and checking in guests in a friendly...

  • Guest Services Ambassador

    6 days ago

    Singapore beBeeHospitality Full time $3,000 - $4,500

    Job Title: Guest Services AmbassadorDescription:We are seeking a skilled and friendly Guest Services Executive to join our team. As a Guest Services Ambassador, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is enjoyable and memorable.Responsibilities:Attend to guests' needs and enquiries in a...

  • Guest Services Ambassador

    2 weeks ago

    Singapore beBeeFriendly Full time $3,000 - $4,500

    Job Title: Guest Services AmbassadorAre you a people person with excellent communication skills?We are seeking a Guest Services Agent to join our team!The ideal candidate will be friendly, courteous, and efficient in providing personalized service to all guests.You will be responsible for ensuring smooth guest arrivals and departures, handling guest...

  • Guest Service Ambassador

    2 weeks ago

    Singapore beBeeAmbassador Full time $3,000 - $4,500

    Job Title: Guest Service AmbassadorThis role requires an individual who can deliver exceptional customer service to guests, ensuring a smooth and pleasant stay. The Guest Service Ambassador will be the first point of contact for guests upon arrival and departure, providing assistance with luggage and answering any questions they may have.Key...

  • Guest Service Ambassador

    7 days ago

    Singapore beBeeGuestService Full time

    Job Title: Guest Service Ambassador "> Job Description "> We are seeking a highly skilled and energetic Guest Service Ambassador who embodies the spirit of excellence in customer service. This role plays a vital part in creating unforgettable experiences for our guests by providing personalized attention, resolving issues promptly, and exceeding...

  • Guest Service Ambassador

    1 week ago

    Singapore beBeeGuestService Full time $4,500 - $5,400

    Job Title: Guest Service Ambassador">Job Description">We are seeking a highly skilled and energetic Guest Service Ambassador who embodies the spirit of excellence in customer service. This role plays a vital part in creating unforgettable experiences for our guests by providing personalized attention, resolving issues promptly, and exceeding...

  • Guest Services Ambassador

    2 weeks ago

    Singapore beBeeAmbassador Full time $3,000 - $4,500

    Role Summary: We are seeking a highly skilled and motivated Guest Services Ambassador to join our team. As a key point of contact for guests and employees alike, you will be responsible for ensuring seamless guest experiences through exceptional communication and interpersonal skills.This is a fantastic opportunity to grow with our organization in a dynamic...

  • Guest Services Ambassador

    2 weeks ago

    Singapore beBeeCustomerService Full time $4,000 - $6,000

    Job OverviewAs a Guest Services Ambassador, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.Key Responsibilities:Ensures exceptional service standards are consistently met throughout their stay.Responds promptly and professionally to guest inquiries and requests.Essential...

  • Guest Service Ambassador

    1 week ago

    Singapore beBeeCustomer Full time $3,500 - $5,500

    Job Title: Guest Service AmbassadorAn accomplished hospitality professional is required to deliver exceptional guest experiences. The ideal candidate will possess outstanding communication skills, a calm demeanor under pressure, and the ability to work effectively in a team environment.Key Responsibilities:Meet and greet guests upon arrival, ensuring they...

  • Guest Services Ambassador

    1 week ago

    Singapore beBeeHospitality Full time $3,500 - $5,500

    Role: Guest Services AmbassadorWork as the first point of contact for our guests, setting the scene for a memorable dining experience.Key responsibilities include:Welcoming guests and ensuring they feel valued throughout their visitManaging reservations efficiently through various communication channelsCollaborating with Managers to create exceptional seat...