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Infrastructure Support Specialist
2 weeks ago
Job Title: Infrastructure Support Specialist
Job OverviewThis role is focused on providing day-to-day IT infrastructure and operations support across systems software, networks, servers, and end-user terminals via an IT helpdesk, remote, and onsite assistance. The successful candidate will be required to either work from the client's office or travel to 2 or more sites daily.
Duties and Responsibilities- Provide timely and effective IT infrastructure/operations support for clients.
- Involve in the implementation of infrastructure upgrade projects for clients.
- Offer administrative support in checklists/reports.
- Perform other assigned ad-hoc tasks as required.
- Hold a degree in Information Technology or a relevant field.
- Have hands-on experience with Windows environment.
- Possess Microsoft-related certificates or other technical qualifications as an advantage.
- Display good interpersonal and communication skills.
- Be independent and able to work effectively with all levels of personnel.
- Show ability to work under tight timelines with good prioritization skills.
- Demonstrate good analytical and problem-solving abilities.