Senior Manager, Contact Centre Operations

Job Description:We are seeking a highly skilled Contact Centre Operations Manager to join our team at BODYWERKZ PTE. LTD.About the Role:The successful candidate will be responsible for overseeing the daily operations of our contact centre, ensuring that all key performance indicators (KPIs) are met and exceeded.This role requires strong leadership and...

Job Description We are seeking a seasoned Contact Centre Operations Manager to join our team at BODYWERKZ PTE. LTD. About the Role The successful candidate will be responsible for overseeing the day-to-day operations of our contact centre, ensuring that our high standards of customer service and efficiency are consistently met. Key responsibilities...

Job Title: Contact Centre Operations ManagerWe are seeking an experienced and skilled professional to fill the role of Contact Centre Operations Manager at Talentvis Singapore Pte. Ltd.About the Role:This is a leadership position responsible for overseeing the day-to-day operations of our contact centre, ensuring that we deliver exceptional customer service...

At People Profilers Pte Ltd, we are seeking an experienced Contact Centre Team Lead to join our team. This role is responsible for leading a team of customer service professionals and driving business growth through efficient contact centre operations.

FIDRe C Contact Centre SpecialistThe Financial Industry Disputes Resolution Centre (FIDRe C) is an independent and impartial Alternative Dispute Resolution institution. It is the premier centre specialising in the resolution of financial disputes between consumers and financial institutions. As the first point of contact with the public, the FIDRe C Contact...

Institution: National University Health System Senior / Executive, Group Contact Centre Overview and Purpose of the Position NUHS provides healthcare delivery through the National University Hospital (NUH), Ng Teng Fong General Hospital (NTFGH), Jurong Community Hospital, Alexandra Hospital (AH) and the National University Polyclinics (NUP). Currently, the...

Up to $6.5 K per month + 1 month PB Contact Centre Manager (Government Project) Chai Chee Mon to Friday (8.30am to 6pm) Based in Singapore, we are a holistic talent solutions company and subsidiary of TDCX, with an extensive network of recruitment experts in over a dozen industries. Our team has a collective experience of over a decade when it comes to...

FIDReC Contact Centre Specialist The Financial Industry Disputes Resolution Centre (FIDReC) is an independent and impartial Alternative Dispute Resolution institution. It is the premier centre specialising in the resolution of financial disputes between consumers and financial institutions. As the first point of contact with the public, the FIDReC Contact...

Roles & ResponsibilitiesFIDReC Contact Centre SpecialistThe Financial Industry Disputes Resolution Centre (FIDReC) is an independent and impartial Alternative Dispute Resolution institution. It is the premier centre specialising in the resolution of financial disputes between consumers and financial institutions. As the first point of contact with the...

Roles & ResponsibilitiesFIDReC Contact Centre SpecialistThe Financial Industry Disputes Resolution Centre (FIDReC) is an independent and impartial Alternative Dispute Resolution institution. It is the premier centre specialising in the resolution of financial disputes between consumers and financial institutions. As the first point of contact with the...

Job OverviewNational University Health System PTE. LTD. is seeking a highly skilled Senior / Service Team Leader, Group Contact Centre to lead our team in delivering exceptional customer service and operational efficiency.Job SummaryAs a Senior / Service Team Leader, you will be responsible for ensuring optimal performance and customer satisfaction in the...

About the RoleWe are seeking an experienced and skilled Senior Contact Centre Team Manager to join our team at AGAPE CP HOLDINGS PTE. LTD.

About the RoleWe are seeking a highly skilled and experienced Contact Centre Systems Manager to join our team at United Overseas Bank Limited. As a key member of our Group Technology and Operations (GTO) department, you will be responsible for managing contact centre system requirements, overseeing system projects, and ensuring successful digital...

Job DescriptionWe are seeking a skilled Senior Service Team Leader to join our team at National University Health System Pte. Ltd.About the Role:As a Senior Service Team Leader, you will play a crucial role in ensuring optimal operational efficiency and customer satisfaction in the provision of Contact Centre services.You will be responsible for monitoring...

Job DescriptionWe are seeking a highly skilled Contact Centre Programme Manager to join our team at Agape CP Holdings Pte. Ltd.About the RoleThis is an exciting opportunity for a motivated and experienced professional to lead our contact centre programme, ensuring high-quality service delivery to our clients.The successful candidate will be responsible for...

Location: Jurong East Working Hours: Monday - Friday 8:30am - 6pm Overview: We are partnering with a reputable organization to hire a Senior/Executive who will play a key role in overseeing and managing the daily operations of a 24/7 contact centre. This is an opportunity to contribute to a high-performing team in a dynamic and meaningful environment. Job...

Job DescriptionWe are seeking an experienced and results-driven Senior Centre Operations Manager to lead our customer experience team at NK EDU (FARRER PARK) PTE. LTD.About the RoleTo monitor centre services by external operators and develop strategies to improve performance.To create, plan, and organize curriculum and programs for the centre, ensuring...

JOB SUMMARY Support the Assistant Manager/Manager in overseeing the daily operations and system projects of the Contact Centre. Collaborate with management to develop and implement resource planning strategies that ensure optimal staffing and effective deployment of personnel based on operational needs. Continuously review and improve workflow processes to...

About the RoleWe are seeking a highly motivated and experienced Contact Centre Team Leader to join our team at Agape Plus PTE. LTD.Your primary responsibility will be to manage the performance and service quality of our customer service representatives (CSO). This includes ensuring they receive proper training, provide accurate and timely responses, and...

Job OverviewWe are seeking an experienced Sales and Leadership Professional to lead our team at TAMPINES OPTICAL & CONTACT LENS CENTRE PTE LTD as a Senior Optical Retail Manager.Key Responsibilities:Supervise and manage the daily operations of our Marsiling, Pioneer Mall, Woodlands and Tampines branches.Drive sales growth by effectively promoting optical...