Senior Contact Centre Team Manager

FIDReC Contact Centre Specialist The Financial Industry Disputes Resolution Centre (FIDReC) is an independent and impartial Alternative Dispute Resolution institution. It is the premier centre specialising in the resolution of financial disputes between consumers and financial institutions. As the first point of contact with the public, the FIDReC Contact...

Roles & ResponsibilitiesFIDReC Contact Centre SpecialistThe Financial Industry Disputes Resolution Centre (FIDReC) is an independent and impartial Alternative Dispute Resolution institution. It is the premier centre specialising in the resolution of financial disputes between consumers and financial institutions. As the first point of contact with the...

Up to $6.5 K per month + 1 month PB Contact Centre Manager (Government Project) Chai Chee Mon to Friday (8.30am to 6pm) Based in Singapore, we are a holistic talent solutions company and subsidiary of TDCX, with an extensive network of recruitment experts in over a dozen industries. Our team has a collective experience of over a decade when it comes to...

Institution: National University Health System Senior / Executive, Group Contact Centre Overview and Purpose of the Position NUHS provides healthcare delivery through the National University Hospital (NUH), Ng Teng Fong General Hospital (NTFGH), Jurong Community Hospital, Alexandra Hospital (AH) and the National University Polyclinics (NUP). Currently, the...

About the RoleWe are seeking a highly skilled and experienced Contact Centre Systems Manager to join our team at United Overseas Bank Limited. As a key member of our Group Technology and Operations (GTO) department, you will be responsible for managing contact centre system requirements, overseeing system projects, and ensuring successful digital...

About the RoleWe are seeking a highly skilled and experienced Senior / Service Team Leader to lead our Contact Centre team at NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD.

As part of Group Contact Centre, the Service Team Leader's key role is to ensure optimal operational efficiency and customer satisfaction in the provision of Contact Centre services. Reporting to the Institution Lead, Group Contact Centre, you will: Job Responsibilities: Monitor performance real-time and manage resources / deploy manpower Prepare...

About United Overseas BankUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of over 500 branches and offices across 19 countries and territories.We operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, and Thailand, as well as branches and offices.Our history spans more than 80...

Job DescriptionWe are seeking a highly skilled Contact Centre Programme Manager to join our team at Agape CP Holdings Pte. Ltd.About the RoleThis is an exciting opportunity for a motivated and experienced professional to lead our contact centre programme, ensuring high-quality service delivery to our clients.The successful candidate will be responsible for...

Job Description:We are seeking a highly skilled Contact Centre Operations Manager to join our team at BODYWERKZ PTE. LTD.About the Role:The successful candidate will be responsible for overseeing the daily operations of our contact centre, ensuring that all key performance indicators (KPIs) are met and exceeded.This role requires strong leadership and...

Job Description We are seeking a seasoned Contact Centre Operations Manager to join our team at BODYWERKZ PTE. LTD. About the Role The successful candidate will be responsible for overseeing the day-to-day operations of our contact centre, ensuring that our high standards of customer service and efficiency are consistently met. Key responsibilities...

Job OverviewNational University Health System PTE. LTD. is seeking a highly skilled Senior / Service Team Leader, Group Contact Centre to lead our team in delivering exceptional customer service and operational efficiency.Job SummaryAs a Senior / Service Team Leader, you will be responsible for ensuring optimal performance and customer satisfaction in the...

Singlife is a leading homegrown financial services company, offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers control over their financial wellbeing at every stage of their lives. In addition to a comprehensive suite of insurance...

Location: Jurong East Working Hours: Monday - Friday 8:30am - 6pm Overview: We are partnering with a reputable organization to hire a Senior/Executive who will play a key role in overseeing and managing the daily operations of a 24/7 contact centre. This is an opportunity to contribute to a high-performing team in a dynamic and meaningful environment. Job...

At People Profilers Pte Ltd, we are seeking an experienced Contact Centre Team Lead to join our team. This role is responsible for leading a team of customer service professionals and driving business growth through efficient contact centre operations.

Job Title: Senior Contact Centre Representative - Admissions and ScholarshipsAbout the Role:We are seeking a highly skilled and experienced Senior Contact Centre Representative to join our team at MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD. As a key member of our contact centre team, you will be responsible for providing exceptional customer service and...

Job Title: Contact Centre Operations ManagerWe are seeking an experienced and skilled professional to fill the role of Contact Centre Operations Manager at Talentvis Singapore Pte. Ltd.About the Role:This is a leadership position responsible for overseeing the day-to-day operations of our contact centre, ensuring that we deliver exceptional customer service...

Job OverviewWe are seeking an experienced Sales and Leadership Professional to lead our team at TAMPINES OPTICAL & CONTACT LENS CENTRE PTE LTD as a Senior Optical Retail Manager.Key Responsibilities:Supervise and manage the daily operations of our Marsiling, Pioneer Mall, Woodlands and Tampines branches.Drive sales growth by effectively promoting optical...

Roles & ResponsibilitiesTerra is a dynamic company with a strong presence across the Asia Pacific region, specialising in innovative communication solutions and services driven by AI technologies. Our comprehensive portfolio includes both hardware and software products, along with tailored services that empower our clients and partners to maintain a...

Job description: Manage the performance and service quality of the CSO. Ensure that all CSO under TL’s supervision is well trained and ensure that CSO are providing accurate and timely responses. Responsible for the overall day-to-day case management and liaison with relevant stakeholders for further investigation and follow-up. Perform quality audit...