Contact Centre Operations Manager

Job Title: Contact Centre Operations ManagerWe are seeking an experienced and skilled professional to fill the role of Contact Centre Operations Manager at Talentvis Singapore Pte. Ltd.About the Role:This is a leadership position responsible for overseeing the day-to-day operations of our contact centre, ensuring that we deliver exceptional customer service...

At People Profilers Pte Ltd, we are seeking an experienced Contact Centre Team Lead to join our team. This role is responsible for leading a team of customer service professionals and driving business growth through efficient contact centre operations.

Up to $6.5 K per month + 1 month PB Contact Centre Manager (Government Project) Chai Chee Mon to Friday (8.30am to 6pm) Based in Singapore, we are a holistic talent solutions company and subsidiary of TDCX, with an extensive network of recruitment experts in over a dozen industries. Our team has a collective experience of over a decade when it comes to...

FIDReC Contact Centre Specialist The Financial Industry Disputes Resolution Centre (FIDReC) is an independent and impartial Alternative Dispute Resolution institution. It is the premier centre specialising in the resolution of financial disputes between consumers and financial institutions. As the first point of contact with the public, the FIDReC Contact...

Roles & ResponsibilitiesFIDReC Contact Centre SpecialistThe Financial Industry Disputes Resolution Centre (FIDReC) is an independent and impartial Alternative Dispute Resolution institution. It is the premier centre specialising in the resolution of financial disputes between consumers and financial institutions. As the first point of contact with the...

Job Description We are seeking a seasoned Contact Centre Operations Manager to join our team at BODYWERKZ PTE. LTD. About the Role The successful candidate will be responsible for overseeing the day-to-day operations of our contact centre, ensuring that our high standards of customer service and efficiency are consistently met. Key responsibilities...

Job DescriptionWe are seeking a highly skilled Contact Centre Programme Manager to join our team at Agape CP Holdings Pte. Ltd.About the RoleThis is an exciting opportunity for a motivated and experienced professional to lead our contact centre programme, ensuring high-quality service delivery to our clients.The successful candidate will be responsible for...

About This RoleWe're looking for a highly skilled and experienced professional to lead our global contact centre operations. The ideal candidate will have a strong background in contact centre strategy, operations, and policy development. With a focus on driving transformation and excellence, this role will play a critical part in shaping our customer...

About United Overseas BankUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of over 500 branches and offices across 19 countries and territories.We operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, and Thailand, as well as branches and offices.Our history spans more than 80...

About the RoleWe are seeking a highly motivated and experienced Contact Centre Team Leader to join our team at Agape Plus PTE. LTD.Your primary responsibility will be to manage the performance and service quality of our customer service representatives (CSO). This includes ensuring they receive proper training, provide accurate and timely responses, and...

About the RoleWe are seeking a highly skilled and experienced Contact Centre Systems Manager to join our team at United Overseas Bank Limited. As a key member of our Group Technology and Operations (GTO) department, you will be responsible for managing contact centre system requirements, overseeing system projects, and ensuring successful digital...

Roles & ResponsibilitiesTerra is a dynamic company with a strong presence across the Asia Pacific region, specialising in innovative communication solutions and services driven by AI technologies. Our comprehensive portfolio includes both hardware and software products, along with tailored services that empower our clients and partners to maintain a...

Job OverviewNational University Health System PTE. LTD. is seeking a highly skilled Senior / Service Team Leader, Group Contact Centre to lead our team in delivering exceptional customer service and operational efficiency.Job SummaryAs a Senior / Service Team Leader, you will be responsible for ensuring optimal performance and customer satisfaction in the...

Job OverviewTAMPINES OPTICAL & CONTACT LENS CENTRE PTE LTD is seeking a highly skilled and experienced Optical Branch Manager to oversee the daily operations of our store in Marsiling, Pioneer Mall, Woodlands and Tampines locations. The successful candidate will be responsible for driving sales growth, managing inventory levels, supervising...

About the RoleWe are seeking an experienced Service Team Leader to join our Group Contact Centre team at NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD.The successful candidate will be responsible for ensuring optimal operational efficiency and customer satisfaction in the provision of Contact Centre services.Key ResponsibilitiesMonitor performance in real-time,...

Job DescriptionWe are seeking a skilled Senior Service Team Leader to join our team at National University Health System Pte. Ltd.About the Role:As a Senior Service Team Leader, you will play a crucial role in ensuring optimal operational efficiency and customer satisfaction in the provision of Contact Centre services.You will be responsible for monitoring...

Role OverviewWe are seeking a skilled and experienced Dynamic Contact Centre Leader to drive operational excellence and team success in our dynamic contact centre environment.About the RoleCollaborate with the Operations Manager to oversee day-to-day operations, ensuring seamless delivery of services and achievement of business objectives.Develop and...

Job SummaryWe are seeking a System Project Manager to lead the development and implementation of contact centre systems. The successful candidate will be responsible for managing system requirements, overseeing project activities, and ensuring timely delivery within budget.About United Overseas Bank LimitedUnited Overseas Bank Limited (UOB) is a leading bank...

Singlife is a leading homegrown financial services company, offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers control over their financial wellbeing at every stage of their lives. In addition to a comprehensive suite of insurance...

We are seeking a highly skilled Contact Centre Team Lead to drive operational excellence and team success in our dynamic contact centre environment.Job OverviewTalentvis Singapore Pte. Ltd., a leading provider of innovative solutions, is looking for an exceptional leader to join our team as a Contact Centre Team Lead. In this role, you will be responsible...