Contact centre specialist

FIDReC Contact Centre Specialist The Financial Industry Disputes Resolution Centre (FIDReC) is an independent and impartial Alternative Dispute Resolution institution. It is the premier centre specialising in the resolution of financial disputes between consumers and financial institutions. As the first point of contact with the public, the FIDReC Contact...

Roles & ResponsibilitiesFIDReC Contact Centre SpecialistThe Financial Industry Disputes Resolution Centre (FIDReC) is an independent and impartial Alternative Dispute Resolution institution. It is the premier centre specialising in the resolution of financial disputes between consumers and financial institutions. As the first point of contact with the...

Company Overview">As a leading healthcare organization in Singapore, we are committed to providing high-quality services to our patients.Salary">We offer an attractive basic salary of SGD 3000 per month, plus additional allowances and benefits.Job Description">We are seeking a skilled and enthusiastic individual to join our contact centre team as a...

Job Summary:We are seeking a highly motivated Contact Centre Performance Optimisation Specialist to join our dynamic team at D L RESOURCES PTE LTD. The ideal candidate will have a strong background in workforce management, excellent analytical skills, and the ability to work effectively in a fast-paced environment.

Up to $6.5 K per month + 1 month PB Contact Centre Manager (Government Project) Chai Chee Mon to Friday (8.30am to 6pm) Based in Singapore, we are a holistic talent solutions company and subsidiary of TDCX, with an extensive network of recruitment experts in over a dozen industries. Our team has a collective experience of over a decade when it comes to...

Job OverviewWe are seeking a highly skilled Contact Centre Team Leader to join our team at Agape CP Holdings Pte. Ltd. as a Programme Quality Assurance Specialist.This is a challenging role that requires a strong background in contact centre management, with a focus on programme quality assurance and service delivery excellence.

Operational Excellence SpecialistWe are seeking a highly skilled and motivated leader to join our team as an Operational Excellence Specialist in our Contact Centre. This is a fantastic opportunity for someone who wants to make a real impact and drive business results.About the RoleThis role will oversee the day-to-day operations of the contact centre,...

About the RoleWe are seeking a highly skilled and experienced Contact Centre Professional to join our team as a Customer Service Specialist at LIGHTWAY HR CONSULTANCY PTE. LTD. The ideal candidate will possess excellent communication skills, a pleasant disposition, and the ability to work well under pressure.Job ResponsibilitiesThe successful candidate will...

Job DescriptionWe are seeking a highly skilled Contact Centre Programme Manager to join our team at Agape CP Holdings Pte. Ltd.About the RoleThis is an exciting opportunity for a motivated and experienced professional to lead our contact centre programme, ensuring high-quality service delivery to our clients.The successful candidate will be responsible for...

Job OverviewWe are seeking a highly skilled Contact Centre Representative to join our team at RMA Contracts Pte. Ltd.

Job Description:We are seeking a highly skilled Contact Centre Operations Manager to join our team at BODYWERKZ PTE. LTD.About the Role:The successful candidate will be responsible for overseeing the daily operations of our contact centre, ensuring that all key performance indicators (KPIs) are met and exceeded.This role requires strong leadership and...

At People Profilers Pte Ltd, we are seeking an experienced Contact Centre Team Lead to join our team. This role is responsible for leading a team of customer service professionals and driving business growth through efficient contact centre operations.

Singlife is a leading homegrown financial services company, offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers control over their financial wellbeing at every stage of their lives. In addition to a comprehensive suite of insurance...

Fraud and Scam Team LeadershipAs the Unit Head Contact Centre Fraud, you will lead a team of specialists trained in managing Fraud/Scam cases reported by customers via the direct Fraud/Scam hotline and other channels.Responsibilities include ensuring team members complete follow-ups with internal and external parties to resolve Fraud/Scam requests/feedback...

About the RoleWe are seeking a skilled Fraud Management Specialist to join our Contact Centre Operations team. This is an exciting opportunity for you to make a real difference in preventing and resolving fraud cases.Key ResponsibilitiesReview and assess scam-related cases from the Contact Centre to identify, liaise, and resolve customer issues promptly and...

About the RoleWe are seeking a highly skilled and experienced Contact Centre Systems Manager to join our team at United Overseas Bank Limited. As a key member of our Group Technology and Operations (GTO) department, you will be responsible for managing contact centre system requirements, overseeing system projects, and ensuring successful digital...

Job Title: Contact Centre Operations ManagerWe are seeking an experienced and skilled professional to fill the role of Contact Centre Operations Manager at Talentvis Singapore Pte. Ltd.About the Role:This is a leadership position responsible for overseeing the day-to-day operations of our contact centre, ensuring that we deliver exceptional customer service...

About TAMPINES OPTICAL & CONTACT LENS CENTRE PTE LTDAs a Retail Optometrist at TAMPINES OPTICAL & CONTACT LENS CENTRE PTE LTD, you will play a vital role in delivering exceptional eye care services to our customers. Our team is committed to providing top-notch vision solutions, and we are seeking a skilled and motivated individual to join us.Job...

Company OverviewTampines Optical & Contact Lens Centre PTE LTD is a reputable optical retailer offering a wide range of eyewear solutions. We are seeking an experienced and skilled Optician to join our team.

About This RoleWe're looking for a highly skilled and experienced professional to lead our global contact centre operations. The ideal candidate will have a strong background in contact centre strategy, operations, and policy development. With a focus on driving transformation and excellence, this role will play a critical part in shaping our customer...