Global Director of Contact Centre Operations

Up to $6.5 K per month + 1 month PB Contact Centre Manager (Government Project) Chai Chee Mon to Friday (8.30am to 6pm) Based in Singapore, we are a holistic talent solutions company and subsidiary of TDCX, with an extensive network of recruitment experts in over a dozen industries. Our team has a collective experience of over a decade when it comes to...

Global Procurement Operations Centre Lead Functional Overview The purpose of Asahi Procurement is to safeguard the existing value and to unlock new sources of sustainable value for Asahi, our customers, and the planet. This is done through partnering with Asahi business stakeholders and a high-performing supplier network. Procurement capabilities are...

About United Overseas BankUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of over 500 branches and offices across 19 countries and territories.We operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, and Thailand, as well as branches and offices.Our history spans more than 80...

Unlock Your Potential in Contact Centre OperationsAre you a strategic thinker with a passion for delivering exceptional customer experiences? Do you have a knack for analyzing complex data and developing innovative solutions? We're seeking a talented AVP, Contact Centre - Operations and Service Optimization to join our team at HSBC.Key...

Job Description & Requirements: We are seeking a highly experienced and dedicated Operations Director to lead our operational initiatives at ULC English Language School. The ideal candidate will have a passion for operational excellence and a proven track record in developing and executing successful operational strategies. As the Operations Director, you...

What The Role Is You lead a team to operationalise and manage the NS Contact Centre (NSCC) to ensure a high degree of efficiency in its operations; and undertakes management reporting, operations/performance analysis, content and feedback management to achieve a high level of service delivery and customer experience. What You Will Be Working On You drive...

Job SummaryWe are seeking a System Project Manager to lead the development and implementation of contact centre systems. The successful candidate will be responsible for managing system requirements, overseeing project activities, and ensuring timely delivery within budget.About United Overseas Bank LimitedUnited Overseas Bank Limited (UOB) is a leading bank...

Job DescriptionAbout United Overseas Bank: United Overseas Bank Limited is a leading bank in Asia with a global network of over 500 branches and offices across 19 countries. We operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, and Thailand.We are guided by our values - Honorable, Enterprising, United, and...

At Careers@Gov, we are seeking a highly skilled Contact Centre Technical Specialist to join our team. As a trusted partner of our citizens, we strive to deliver intuitive and personalized experiences that empower individuals to embrace holistic well-being.The ideal candidate will be responsible for assessing, recommending, and implementing tech solutions,...

Job DescriptionAbout Careers@GovCareers@Gov is committed to inspiring a healthier Singapore. We strive to deliver intuitive and personalised experiences that empower individuals to embrace holistic well-being.Estimated Salary: SGD 12,000 - 18,000 per monthJob SummaryWe are seeking an experienced Customer Experience Director for Contact Centre Excellence to...

About the RoleWe are seeking a skilled Fraud Management Specialist to join our Contact Centre Operations team. This is an exciting opportunity for you to make a real difference in preventing and resolving fraud cases.Key ResponsibilitiesReview and assess scam-related cases from the Contact Centre to identify, liaise, and resolve customer issues promptly and...

About the RoleWe are seeking a highly skilled and experienced Contact Centre Systems Manager to join our team at United Overseas Bank Limited. As a key member of our Group Technology and Operations (GTO) department, you will be responsible for managing contact centre system requirements, overseeing system projects, and ensuring successful digital...

Roles & ResponsibilitiesStag Match® is a registered education business that has become a leading education business in the education industry. Our growing services are in-line with Singapore’ Education system, which focuses on students’ creative thinking and analytical skills.We are looking for an independent , self motivated, passionate and initiative...

Transform Customer Experience DeliveryAt Careers@Gov, we are seeking a Contact Centre Technical Specialist to join our team and help us enhance our customer experience delivery. As a key member of our organisation, you will be responsible for assessing, recommending, and implementing tech solutions to optimise service delivery.Key ResponsibilitiesAssess...

Sales Director (Global Expansion) ID:36013 10,000 SGD ~ 20,000 SGD East 5 days agoOverview 10,000 SGD ~ 20,000 SGD IT/Telecommunications Job Description Our Client is a global service delivery company focusing on data centre service delivery, physical IT equipment services and commissioning, comprehensive cabling, on-site support, warehousing, and...

As part of Group Contact Centre, the Service Team Leader's key role is to ensure optimal operational efficiency and customer satisfaction in the provision of Contact Centre services. Reporting to the Institution Lead, Group Contact Centre, you will: Job Responsibilities: Monitor performance real-time and manage resources / deploy manpower Prepare...

Sales Director (Global Expansion) ID:36013 10,000 SGD ~ 20,000 SGD East 5 days ago Overview10,000 SGD ~ 20,000 SGD IT/Telecommunications Job DescriptionOur Client is a global service delivery company focusing on data centre service delivery, physical IT equipment services and commissioning, comprehensive cabling, on-site support, warehousing, and...

Key ResponsibilitiesProcess customer reservation requests and support loyalty and customer care inquiries. Handle Marriott brand contacts, assisting customers with booking needs or questions via voice and email channels. Deliver exceptional customer experiences by providing information on property facilities, services, and room accommodations. Identify...

Job SummaryWe are seeking a highly experienced Director of Global Revenue Operations to oversee the smooth and efficient operation of our global credit control and billing processes and teams.About The RoleAs the primary contact within the Finance team, you will be responsible for executive-level assessments of WIP and debt balances.You will lead a large...

Job Description:As a key member of our team, the Client Service Director will be responsible for the management of sales and relationships with clients. This includes ensuring that all Key Performance Indicators (KPIs) and operational requirements meet or exceed client expectations.Key Responsibilities:Own and manage entire assigned projects, collaborating...