Contact Centre Team Lead

As part of Group Contact Centre, the Service Team Leader's key role is to ensure optimal operational efficiency and customer satisfaction in the provision of Contact Centre services. Reporting to the Institution Lead, Group Contact Centre, you will: Job Responsibilities: Monitor performance real-time and manage resources / deploy manpower Prepare...

About the RoleWe are seeking a highly skilled and experienced Senior / Service Team Leader to lead our Contact Centre team at NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD.

We are seeking a highly skilled Contact Centre Team Lead to drive operational excellence and team success in our dynamic contact centre environment.Job OverviewTalentvis Singapore Pte. Ltd., a leading provider of innovative solutions, is looking for an exceptional leader to join our team as a Contact Centre Team Lead. In this role, you will be responsible...

FIDReC Contact Centre Specialist The Financial Industry Disputes Resolution Centre (FIDReC) is an independent and impartial Alternative Dispute Resolution institution. It is the premier centre specialising in the resolution of financial disputes between consumers and financial institutions. As the first point of contact with the public, the FIDReC Contact...

Roles & ResponsibilitiesFIDReC Contact Centre SpecialistThe Financial Industry Disputes Resolution Centre (FIDReC) is an independent and impartial Alternative Dispute Resolution institution. It is the premier centre specialising in the resolution of financial disputes between consumers and financial institutions. As the first point of contact with the...

Job Title: Contact Centre Team Lead - Service Quality ExpertWe are seeking a highly skilled and experienced Contact Centre Team Lead to join our team at AGAPE CP HOLDINGS PTE. LTD.About the Role:The successful candidate will be responsible for leading a team of Customer Service Officers (CSOs) in delivering exceptional service quality, ensuring timely...

Job TitleCentre Team LeadAbout the JobWe are seeking a highly skilled and experienced Centre Team Lead to join our team at ICR Learning Centre (Clementi) PTE. LTD. The successful candidate will be responsible for providing exceptional customer service, ensuring smooth day-to-day operations of the centre, and managing student enrolment and assessments.Key...

Up to $6.5 K per month + 1 month PB Contact Centre Manager (Government Project) Chai Chee Mon to Friday (8.30am to 6pm) Based in Singapore, we are a holistic talent solutions company and subsidiary of TDCX, with an extensive network of recruitment experts in over a dozen industries. Our team has a collective experience of over a decade when it comes to...

About the RoleWe are seeking an experienced Service Team Leader to join our Group ContactCentre team at National University Health System Pte. Ltd.Key ResponsibilitiesLead a team of Customer Service Associates in providing exceptional customer service and ensuring optimal operational efficiency.Maintain real-time performance monitoring and manage resources...

At People Profilers Pte Ltd, we are seeking an experienced Contact Centre Team Lead to join our team. This role is responsible for leading a team of customer service professionals and driving business growth through efficient contact centre operations.

Job DescriptionWe are seeking a highly skilled Contact Centre Programme Manager to join our team at Agape CP Holdings Pte. Ltd.About the RoleThis is an exciting opportunity for a motivated and experienced professional to lead our contact centre programme, ensuring high-quality service delivery to our clients.The successful candidate will be responsible for...

About the RoleWe are seeking an experienced and skilled Senior Contact Centre Team Manager to join our team at AGAPE CP HOLDINGS PTE. LTD.

Singlife is a leading homegrown financial services company, offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers control over their financial wellbeing at every stage of their lives. In addition to a comprehensive suite of insurance...

About This RoleWe're looking for a highly skilled and experienced professional to lead our global contact centre operations. The ideal candidate will have a strong background in contact centre strategy, operations, and policy development. With a focus on driving transformation and excellence, this role will play a critical part in shaping our customer...

Institution: National University Health System Senior / Executive, Group Contact Centre Overview and Purpose of the Position NUHS provides healthcare delivery through the National University Hospital (NUH), Ng Teng Fong General Hospital (NTFGH), Jurong Community Hospital, Alexandra Hospital (AH) and the National University Polyclinics (NUP). Currently, the...

Job DescriptionWe are currently seeking a high-calibre professional to join our team as a Sales Performance Analyst, Contact Centre Lead.Company OverviewContact Centre Business plays a central role in maintaining our reputation as a leader in banking in Singapore. It serves as a vital channel in ensuring successful business development while addressing...

Job Title: Contact Centre Operations ManagerWe are seeking an experienced and skilled professional to fill the role of Contact Centre Operations Manager at Talentvis Singapore Pte. Ltd.About the Role:This is a leadership position responsible for overseeing the day-to-day operations of our contact centre, ensuring that we deliver exceptional customer service...

Job description: Manage the performance and service quality of the CSO. Ensure that all CSO under TL’s supervision is well trained and ensure that CSO are providing accurate and timely responses. Responsible for the overall day-to-day case management and liaison with relevant stakeholders for further investigation and follow-up. Perform quality audit...

Roles & Responsibilities Manage the performance and service quality of the CSO. Ensure that all CSO under TL’s supervision is well trained and providing accurate and timely responses. Responsible for the overall day-to-day case management and liaison with relevant stakeholders for further investigation and follow-up. Perform quality audit checks on the...

Job OverviewWe are seeking a highly skilled Contact Centre Representative to join our team at RMA Contracts Pte. Ltd.