Contact Centre Programme Manager

Job OverviewWe are seeking a highly skilled Contact Centre Team Leader to join our team at Agape CP Holdings Pte. Ltd. as a Programme Quality Assurance Specialist.This is a challenging role that requires a strong background in contact centre management, with a focus on programme quality assurance and service delivery excellence.

FIDReC Contact Centre Specialist The Financial Industry Disputes Resolution Centre (FIDReC) is an independent and impartial Alternative Dispute Resolution institution. It is the premier centre specialising in the resolution of financial disputes between consumers and financial institutions. As the first point of contact with the public, the FIDReC Contact...

Roles & ResponsibilitiesFIDReC Contact Centre SpecialistThe Financial Industry Disputes Resolution Centre (FIDReC) is an independent and impartial Alternative Dispute Resolution institution. It is the premier centre specialising in the resolution of financial disputes between consumers and financial institutions. As the first point of contact with the...

Job OverviewPertapis Education and Welfare Centre is seeking a highly motivated Programme Coordinator to join our team at the Centre for Women & Girls. This is an exciting opportunity to work with us in planning, coordinating, and implementing programmes that benefit the residents.About the RoleWe are looking for a candidate who can serve as the first point...

Job Summary:We are seeking a Programme Coordinator to join our team at the Centre for Women & Girls. The successful candidate will be responsible for planning, coordinating and implementing programmes and activities that cater to the needs of our female residents.About the Role:The Programme Coordinator will serve as the first point of contact for...

Up to $6.5 K per month + 1 month PB Contact Centre Manager (Government Project) Chai Chee Mon to Friday (8.30am to 6pm) Based in Singapore, we are a holistic talent solutions company and subsidiary of TDCX, with an extensive network of recruitment experts in over a dozen industries. Our team has a collective experience of over a decade when it comes to...

About the RoleWe are seeking a highly motivated and experienced Contact Centre Team Leader to join our team at Agape Plus PTE. LTD.Your primary responsibility will be to manage the performance and service quality of our customer service representatives (CSO). This includes ensuring they receive proper training, provide accurate and timely responses, and...

Job Description:We are seeking a highly skilled Contact Centre Operations Manager to join our team at BODYWERKZ PTE. LTD.About the Role:The successful candidate will be responsible for overseeing the daily operations of our contact centre, ensuring that all key performance indicators (KPIs) are met and exceeded.This role requires strong leadership and...

Job description: Manage the performance and service quality of the CSO. Ensure that all CSO under TL’s supervision is well trained and ensure that CSO are providing accurate and timely responses. Responsible for the overall day-to-day case management and liaison with relevant stakeholders for further investigation and follow-up. Perform quality audit...

Roles & Responsibilities Manage the performance and service quality of the CSO. Ensure that all CSO under TL’s supervision is well trained and providing accurate and timely responses. Responsible for the overall day-to-day case management and liaison with relevant stakeholders for further investigation and follow-up. Perform quality audit checks on the...

Job Title: Contact Centre Operations ManagerWe are seeking an experienced and skilled professional to fill the role of Contact Centre Operations Manager at Talentvis Singapore Pte. Ltd.About the Role:This is a leadership position responsible for overseeing the day-to-day operations of our contact centre, ensuring that we deliver exceptional customer service...

About the RoleWe are seeking a highly skilled and experienced Contact Centre Systems Manager to join our team at United Overseas Bank Limited. As a key member of our Group Technology and Operations (GTO) department, you will be responsible for managing contact centre system requirements, overseeing system projects, and ensuring successful digital...

At People Profilers Pte Ltd, we are seeking an experienced Contact Centre Team Lead to join our team. This role is responsible for leading a team of customer service professionals and driving business growth through efficient contact centre operations.

Roles & ResponsibilitiesTerra is a dynamic company with a strong presence across the Asia Pacific region, specialising in innovative communication solutions and services driven by AI technologies. Our comprehensive portfolio includes both hardware and software products, along with tailored services that empower our clients and partners to maintain a...

Roles & Responsibilities• Manage the performance and service quality of the CSO.• Ensure that all CSO under TL’s supervision is well trained and ensure that CSO are providing accurate and timely responses.• Responsible for the overall day to day case management and liaison with relevant stakeholders for further investigation and follow-up.•...

Roles & ResponsibilitiesRoles & Responsibilities• Manage the performance and service quality of the CSO.• Ensure that all CSO under TL’s supervision is well trained and ensure that CSO are providing accurate and timely responses.• Responsible for the overall day to day case management and liaison with relevant stakeholders for further investigation...

Job Description We are seeking a seasoned Contact Centre Operations Manager to join our team at BODYWERKZ PTE. LTD. About the Role The successful candidate will be responsible for overseeing the day-to-day operations of our contact centre, ensuring that our high standards of customer service and efficiency are consistently met. Key responsibilities...

Job Title: Education and Welfare Programme CoordinatorThe PERTAPIS Education and Welfare Centre seeks a highly motivated and detail-oriented individual to fill the role of Education and Welfare Programme Coordinator. As a key member of our team, you will be responsible for planning, coordinating, and implementing various programmes and activities that cater...

We are seeking a highly motivated and experienced individual to join our team as the Moral Education Programmes Director at PERTAPIS Education and Welfare Centre. In this role, you will be responsible for overseeing the development, execution, and management of moral education programmes in our centre.Job DescriptionMoral Education Programmes ManagementYou...

Pertapis Education and Welfare Centre is a non-profit organisation dedicated to providing education and care for children in need.We are seeking an experienced Educational Programmes Coordinator to join our team at PERTAPIS Children's Home.Job Description:Develop, implement, and evaluate educational programmes that cater to the diverse needs of our...