Aviation Customer Support Specialist

6 days ago


Singapur, Singapore TNC Aviation Full time

TNC Aviation, a leading institution in pilot training, is seeking a dedicated Passenger Service Agent to enhance their customer support team.

Key Responsibilities:

  • Handle incoming communications via phone and email with professionalism
  • Address customer queries and ensure a high level of satisfaction
  • Work closely with internal departments for effective order management
  • Escalate customer feedback and concerns when necessary

Qualifications:

  • At least 4 years of experience in a customer service role
  • Experience in the Aviation, Defense, or Aerospace sectors is preferred
  • Exceptional verbal and written communication abilities
  • Familiarity with customer service principles, passenger assistance, and airport operations
  • Strong networking and relationship management skills
  • Proficient in managing multiple stakeholders
  • Flexibility to adapt to evolving work environments

What We Offer:

  • The chance to contribute positively to the organization
  • Join a respected leader in the Aviation sector
  • Collaborate with a top-tier company in Defense and Aerospace


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