Aviation Customer Support Specialist
6 days ago
TNC Aviation, a leading institution in pilot training, is seeking a dedicated Passenger Service Agent to enhance their customer support team.
Key Responsibilities:
- Handle incoming communications via phone and email with professionalism
- Address customer queries and ensure a high level of satisfaction
- Work closely with internal departments for effective order management
- Escalate customer feedback and concerns when necessary
Qualifications:
- At least 4 years of experience in a customer service role
- Experience in the Aviation, Defense, or Aerospace sectors is preferred
- Exceptional verbal and written communication abilities
- Familiarity with customer service principles, passenger assistance, and airport operations
- Strong networking and relationship management skills
- Proficient in managing multiple stakeholders
- Flexibility to adapt to evolving work environments
What We Offer:
- The chance to contribute positively to the organization
- Join a respected leader in the Aviation sector
- Collaborate with a top-tier company in Defense and Aerospace
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