Aviation Customer Support Specialist

2 months ago


Singapur, Singapore TNC Aviation Full time

TNC Aviation, a leading name in the pilot training sector, is seeking a dedicated Passenger Service Agent to enhance their customer support team.

Key Responsibilities:

  • Handle incoming communications through calls and emails with professionalism
  • Address customer queries and ensure a high level of satisfaction
  • Work collaboratively with internal departments for efficient order management
  • Provide feedback on customer experiences to improve service quality

Qualifications:

  • At least 4 years of experience in a customer service role
  • Experience in the Aviation, Defense, or Aerospace sectors is preferred
  • Exceptional verbal and written communication abilities
  • Familiarity with customer service principles, passenger assistance, and airport operations
  • Strong networking and relationship management skills
  • Capability to manage multiple stakeholders effectively
  • Flexibility to adapt to dynamic work environments

Perks:

  • Chance to contribute positively to the organization
  • Join a respected company within the Aviation field
  • Collaborate with a leader in the Defense and Aerospace industry


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