Customer Support Specialist in Aviation
2 months ago
TNC Aviation, a distinguished training organization in the aviation sector, is seeking a Customer Support Specialist to enhance their team.
Key Responsibilities:
- Handle incoming communications via calls and emails with professionalism
- Address customer queries and ensure a high level of satisfaction
- Work collaboratively with internal departments for order management
- Forward customer feedback to appropriate channels when necessary
Qualifications:
- At least 4 years of experience in Customer Support
- Experience in the Aviation, Defense, or Aerospace sectors is preferred
- Exceptional verbal and written communication abilities
- Familiarity with customer service principles, passenger assistance, and airport operations
- Strong networking and relationship management skills
- Capability to manage multiple stakeholders effectively
- Flexibility to adapt to evolving situations
What We Offer:
- Chance to contribute positively to the organization
- Join a reputable entity within the Aviation field
- Collaborate with a leader in the Defense and Aerospace industries
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