Customer Service Agent

Job DescriptionThe successful candidate will be part of the Cargo division. He/She will perform reservations duties, including handling of car queues, clearing Sin Sales inbox and pre-flight activities with the objective of maximizing space utilization and revenue/tonnage Key Responsibilities Customer Experience Ensure shortlisting criteria enables the...

Mon - Thurs 8:30 a.m. - 6 p.m. Fri 8:30 a.m. - 5:30 p.m.Alternate Sat 8:30 a.m. - 12:30 p.m.This role has to promptly & professionally attend to the customers when they walk into our service centres. He/She coordinates the front line operation, booking of appointment and provide general administrative support (Handle first level of complaints, assisting...

Piano Technical Agent (Contract) Piano Technical Agent (Contract) DESIGNATION AUTHORIZED PIANO TECHNICAL AGENTS (On Contract Basis) REPORTING TO TECHNICAL MANAGER (Piano) DIVISION / DEPARTMENT TECHNICAL SERVICE CENTRE Key Areas of Responsibilities To provide Tuning, Regulation, Voicing services to customers. To...

Job DescriptionMon - Thurs 8:30 a.m. - 6 p.m. Fri 8:30 a.m. - 5:30 p.m.Alternate Sat 8:30 a.m. - 12:30 p.m.This role has to promptly & professionally attend to the customers when they walk into our service centres. He/She coordinates the front line operation, booking of appointment and provide general administrative support (Handle first level of complaints,...

Summary: The Agent Lead is the technical escalation point for the Incident Management process, they provide support to respective stakeholders and can take over the call/ticket if and when needed. The Agent Lead is the primary facilitator of knowledge transfer and will proactively identify training requirements for the team. They will deliver the...

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex. We are looking for a Husbandry Agent to join our company. In Wilhelmsen Port Services, we provide our customers with piece of mind while we handle their cargo, their vessels and their crew. We handle 75,000 port calls...

Hello, Thanks for connecting.My Company, Atelier Lumikha, serves up smart, streamlined back-office work that leverages offshore talent and proven technology. We do the work: simple or complex, so you’re covered. During the last decade, we’ve refined an approach to selective hiring and incremental improvement to build a culture of quality performance and...

JOB SCOPE As a Pool Guest Service Agent, you will be part of the team operating one of the world’s most iconic and Instragramable Infinity Pool. Being a Pool Guest Service Agent, you will deliver the highest level of guest service to ensure guest experience a luxurious and leave them with an unforgettable memories. The role will require you to...

E-MESA is a structure operating under Hermes South Asia Region. This entity based in Singapore is an autonomous business unit holding 4 websites. We operate online sales for Singapore, Malaysia and Middle East markets, and the Client Relations Center for our 3 Singapore stores, 3 Airport stores and 2 Malaysia stores. The Customer Service associate is...

Job DescriptionResponsible and accountable for all operations in relation to the Reservations area of the Hotel whilst on dutyAll computer input, manual filing procedures, and statistical information relevant to reservations must be of high qualityYou should strive to provide the most comprehensive and accurate information, to telephone callers, guests, and...

JOB SCOPE Overview Join us in our pre-opening team. Curating a non-traditional minibar, a uniquely authentic MBS experience for our guests. Summary of Job Responsibilities As a Minibar Guest Service Agent, you are responsible for the handling and receiving of all inventories. You will also be responsible to ensure that all minibar carts are...

Roles & ResponsibilitiesPurpose of PositionProvide a pro-active and comprehensive service to the customer in all aspects of export and ocean freight forwarding servicesKey Tasks Registration of shipments into the forwarding system on time and accurately Update all systems - internal/ external with shipment data Creation of Ocean Freight forwarding...

Job Description Provide customer service in monitoring freight to ensure timely arrival, accurate and timely customs declarations for final delivery to consignee within specified / agree timeframe Follow up on inbound shipments and ensure timely delivery to consignee. Monitor flight/vessel arrivals and ensure timely feedback on arrival information to...

The OfferOpportunity within a company with a solid track record of performanceLeadership RoleOpportunity to make a positive impactThe JobYour responsibilities will include: Provide exceptional customer service via email, and chat, assisting clients with their travel inquiries Troubleshoot and resolve client concerns in a timely and professional manner...

We know that every British Airways colleague is on their own, original journey. Perhaps you’re ready to move upwards and take on a new challenge within your business area. Or maybe you’re inspired to move to a different department and broaden your experience. Whichever direction you’re headed next, we want you to be able to progress in a way that...

Responsibilities Job Purpose The Customer Service Executive is responsible for delivery of quality service to customers for handover of properties and defects management; and continuous collation of customers’ feedback for sharing with key stakeholders for improvements to our products and service. Responsibilities Work with stakeholders to...

The Raffles Service Agent delivers friendly and professional service that meets guest’s reservation experience expectations prior to their arrival.Primary ResponsibilitiesDelivers Friendly and Professional ServiceEnsures smooth operation of Raffles Service department by attending to incoming calls, fax and emails that are pertaining to room...

Job Description The Raffles Service Agent delivers friendly and professional service that meets guest’s reservation experience expectations prior to their arrival. Primary Responsibilities Delivers Friendly and Professional Service Ensures smooth operation of Raffles Service department by attending to incoming calls, fax and emails that are pertaining...

Technical Agent – Electronic Products (Contract) Technical Agent – Electronic Products (Contract) DESIGNATION AUTHORIZED TECHNICAL AGENTS – ELECTRONIC PRODUCTS (Outdoor and On Contract Basis) REPORTING TO SECTION HEAD (Electronic Products) DIVISION / DEPARTMENT TECHNICAL SERVICE CENTRE Key Areas of Responsibilities ...

Job DescriptionThe Raffles Service Agent delivers friendly and professional service that meets guest’s reservation experience expectations prior to their arrival.Primary ResponsibilitiesDelivers Friendly and Professional ServiceEnsures smooth operation of Raffles Service department by attending to incoming calls, fax and emails that are pertaining to room...