Current jobs related to Customer Service Executive - Singapur - Far East Organization
-
Customer Service Operations Manager
2 months ago
Singapur, Singapore FLINTEX CONSULTING PTE. LTD. Full timeJob SummaryAs a Customer Service Executive at FLINTEX CONSULTING PTE. LTD., you will be responsible for managing frontline operations in an efficient manner. This role requires strong communication and interpersonal skills to meet customer requirements and principal standards. You will also be responsible for achieving KPIs targets set for all up-selling...
-
Service Delivery Manager
3 days ago
Singapur, Singapore Avaloq Full timeService Delivery Manager - Singapore Company Description Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around...
-
Project Manager
2 months ago
Singapur, Singapore Avaloq Full timeProject Manager - Singapore Company Description Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 160 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world,...
-
Senior Test Specialist
2 months ago
Singapur, Singapore Avaloq Full timeSenior Test Specialist - singapore Company Description Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 160 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the...
-
Data Science Intern
3 days ago
Singapur, Singapore GenScript Full timeAbout GenScript GenScript Biotech Corporation (Stock Code: 1548.HK) is a global biotechnology group. Founded in 2002, GenScript has an established global presence across North America, Europe, the Greater China, and Asia Pacific. GenScript's businesses encompass four major categories based on its leading gene synthesis technology, including operation as a...
-
Data Science Intern
2 days ago
Singapur, Singapore GenScript Full timeAbout GenScript GenScript Biotech Corporation (Stock Code: 1548.HK) is a global biotechnology group. Founded in 2002, GenScript has an established global presence across North America, Europe, the Greater China, and Asia Pacific. GenScript's businesses encompass four major categories based on its leading gene synthesis technology, including operation as a...
-
Intern - Talent Acquisition
1 week ago
Singapur, Singapore GenScript Full timeAbout GenScript GenScript Biotech Corporation (Stock Code: 1548.HK) is a global biotechnology group. Founded in 2002, GenScript has an established global presence across North America, Europe, the Greater China, and Asia Pacific. GenScript's businesses encompass four major categories based on its leading gene synthesis technology, including operation as a...
-
Intern - Talent Acquisition
1 month ago
Singapur, Singapore GenScript Full timeAbout GenScript GenScript Biotech Corporation (Stock Code: 1548.HK) is a global biotechnology group. Founded in 2002, GenScript has an established global presence across North America, Europe, the Greater China, and Asia Pacific. GenScript's businesses encompass four major categories based on its leading gene synthesis technology, including operation as a...
-
Senior Business Development Manager, APAC
2 months ago
Singapur, Singapore Thermo Fisher Scientific Full timeWork ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeJob DescriptionWhen you're part of the team at Thermo Fisher Scientific, you'll do important work, like helping customers in finding cures for cancer, protecting the environment, or making sure our food is safe. Your work will have real-world impact, and you'll be supported in achieving your career...
-
Account Manager
2 weeks ago
Singapur, Singapore Thermo Fisher Scientific Full timeWork ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeJob DescriptionThe successful candidate will work with the commercial, marketing, internal support and technical teams, to achieve financial goals. With a clear understanding and background of the life science space in Singapore, the Account Manager will strive to achieve assigned targets,...
-
Sales Manager Senior
1 month ago
Singapur, Singapore Avaloq Full timeSales Manager Senior - Singapore Company Description Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 160 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the...
-
Admin Specialist and Receptionist
3 months ago
Singapur, Singapore GenScript Full timeAbout GenScript GenScript Biotech Corporation (Stock Code: 1548.HK) is a global biotechnology group. Founded in 2002, GenScript has an established global presence across North America, Europe, the Greater China, and Asia Pacific. GenScript's businesses encompass four major categories based on its leading gene synthesis technology, including operation as a...
-
Admin Specialist and Receptionist
3 months ago
Singapur, Singapore GenScript Full timeAbout GenScript GenScript Biotech Corporation (Stock Code: 1548.HK) is a global biotechnology group. Founded in 2002, GenScript has an established global presence across North America, Europe, the Greater China, and Asia Pacific. GenScript's businesses encompass four major categories based on its leading gene synthesis technology, including operation as a...
-
Intern - HR Operations
1 week ago
Singapur, Singapore GenScript Full timeAbout GenScript GenScript Biotech Corporation (Stock Code: 1548.HK) is a global biotechnology group. Founded in 2002, GenScript has an established global presence across North America, Europe, the Greater China, and Asia Pacific. GenScript's businesses encompass four major categories based on its leading gene synthesis technology, including operation as a...
-
Intern - HR Operations
1 month ago
Singapur, Singapore GenScript Full timeAbout GenScript GenScript Biotech Corporation (Stock Code: 1548.HK) is a global biotechnology group. Founded in 2002, GenScript has an established global presence across North America, Europe, the Greater China, and Asia Pacific. GenScript's businesses encompass four major categories based on its leading gene synthesis technology, including operation as a...
-
Product Localisation Consultant
2 months ago
Singapur, Singapore Avaloq Full timeProduct Localisation Consultant (ABR/S) - Singapore Company Description Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 10 countries, and more than 160 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial...
-
AP Commercial Senior Director
3 weeks ago
Singapur, Singapore Boston Consulting Group Full timeLocations: Gurgaon Singapore Kuala LumpurWho We AreBCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing...
-
RISE Global Director
4 weeks ago
Singapur, Singapore Boston Consulting Group Full timeWho We AreBCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We...
-
Senior QC Specialist
4 months ago
Singapur, Singapore GenScript Full timeAbout GenScript GenScript Biotech Corporation (Stock Code: 1548.HK) is a global biotechnology group. Founded in 2002, GenScript has an established global presence across North America, Europe, the Greater China, and Asia Pacific. GenScript's businesses encompass four major categories based on its leading gene synthesis technology, including operation as a...
-
Senior QC Specialist
5 months ago
Singapur, Singapore GenScript Full timeAbout GenScript GenScript Biotech Corporation (Stock Code: 1548.HK) is a global biotechnology group. Founded in 2002, GenScript has an established global presence across North America, Europe, the Greater China, and Asia Pacific. GenScript's businesses encompass four major categories based on its leading gene synthesis technology, including operation as a...
Customer Service Executive
6 months ago
Responsibilities
Job Purpose
The Customer Service Executive is responsible for delivery of quality service to customers for handover of properties and defects management; and continuous collation of customers’ feedback for sharing with key stakeholders for improvements to our products and service.
Responsibilities
Work with stakeholders to prepare for project TOP, including but not limited to handover documents, handover kits and welcome gifts. Takeover sold units from DPD/Main Contractor upon TOP and prepare internal memo to Sales Admin for issuance of Notice of Progress Payment to purchasers. Arrange for unit cleaning once key collection appointment is made. Set up unit with handover amenities and prepare handover kit and welcome gift. Perform handover of property to purchasers, introduce them to the Managing Agent, and conduct Handover Survey with purchasers after each handover. Address customers’ queries and assist with defects management during the Defects Liability Period (DLP), where needed (currently managed directly by Resident Technical Officers). Monitor progress of defects rectification and conduct Defects Management Survey with customers within 1 month from closure of first defects list. Guide and assist customers on the use of the oneFarEast mobile app for unit related tasks. Work with stakeholders to resolve customers’ issues and escalate matters to the Senior Customer Service Manager, Operations, where needed. Collate and flag out common project issues to stakeholders for resolution or future product improvement. Assist customers with unit- and estate-related issues at the post-DLP stage, advise Managing Agents to invoke relevant warranties in order to address customers’ unit issues, and work with stakeholders to seek resolution for latent defects where applicable. Support the Customer Relations Managers in customer engagement.
Requirements
A Diploma or Bachelor’s Degree in Administration, Real Estate or any related field. A minimum of 3 years’ experience in customer service, preferably in Real Estate. People-oriented and excellent interpersonal skills. Good oral communication and written skills. Fluent in Mandarin